Hi Anna,

Do you mean you deleted the provisioning profile and went back to regular iOS 
updates? I was also thinking to do so, what was your reasoning?

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Anna 
Dresner
Sent: Wednesday, December 5, 2018 1:51 PM
To: VIPhone Mailing List <viphone@googlegroups.com>
Subject: Re: Siri Shortcuts broken in 12.1

Hi Jen and all,

I updated my iPhone that was running beta software to 12.1.1, and Siri 
shortcuts are now working fine. So I would suggest trying that.

Best,
Anna




> On Dec 5, 2018, at 3:43 PM, Jennie <jennie.fa...@gmail.com> wrote:
> 
> I also just reported it to Apple Accessibility and he said he would call me 
> on Saturday with an update.
> 
> Jenn
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of 
> Richard Turner
> Sent: Tuesday, December 4, 2018 7:20 PM
> To: viphone@googlegroups.com
> Subject: RE: Siri Shortcuts broken in 12.1
> 
> HI Anna,
> My client nor I are running the betas, so something is fishy somewhere.
> I think I will simply wait until 12.1.1 or whatever they are going to call it 
> comes out and hope that by yours and others alerting them, it gets fixed.
> 
> Thanks,
> Richard
> 
> 
> 
> “Definition of an expert: An ex is a has-been and a spirt is a drip under 
> pressure.” – Bruce U. Utah Phillips
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Anna 
> Dresner
> Sent: Tuesday, December 4, 2018 5:18 PM
> To: VIPhone Mailing List <viphone@googlegroups.com>
> Subject: Re: Siri Shortcuts broken in 12.1
> 
> Hi everyone,
> 
> I have been running a beta on my phone for quite a while, and shortcuts 
> worked fine until I tried to use them last Friday, at which point I had the 
> same problem as you. I found that I had the same problem with my iPad that 
> was running the beta, but not with my 5s which wasn't. So I assumed it was a 
> beta issue until I heard from you. I called Apple Accessibility, and the guy 
> I spoke with was great. He had me try Siri with Wi-Fi turned off and then 
> reset network settings. None of that helped. He also tried accessing a 
> shortcut with Siri on his device with VoiceOver off and with VoiceOver on, 
> and everything worked normally both times. So he asked me to roll a device 
> back to iOS 12.1. I did that with my iPad, and Siri shortcuts worked 
> normally. I would suggest calling Apple Accessibility and hoping you won't 
> get the person Richard got. Most people there should be able to walk you 
> through sending in the diagnostic information they need to figure out what's 
> going on. I'm also going to report it as a beta bug and will mention that I 
> know of people running iOS 12.1 who are having the problem.
> 
> Best,
> Anna
> 
> 
> 
> 
>> On Dec 4, 2018, at 7:06 PM, Richard Turner <richardturne...@outlook.com> 
>> wrote:
>> 
>> 
>> Gerardo,
>> Part of me thinks it is about time something worked better outside the 
>> United States, since we usually get the better end of the deal; while part 
>> of me is really ticked that Apple messed this up.
>> I hope it continues to work for you.
>> Richard
>> 
>> 
>> 
>> "It is a great thing to start life with a small number of really good books 
>> which are your very own." __  Sir Arthur Conan Doyle 
>> 
>>> On Dec 4, 2018, at 4:46 PM, Gerardo Corripio <gera1...@gmail.com> wrote:
>>> 
>>> shorcuts working as always here in Mexico if this helps out some; also 
>>> using latest iOS on an iPhone SE.
>>> 
>>> Gera
>>> Enviado desde mi iPhone SE de Telcel
>>> 
>>> El 4 dic 2018, a la(s) 5:44 p. m., Mary Otten <motte...@gmail.com> escribió:
>>> 
>>>> I put this question on another list that I am on, and one person, who 
>>>> doesn’t live in the US, replied that the shortcuts are still working for 
>>>> him. Thus far, that is the only useful response I have gotten from that 
>>>> other list. This is very strange.
>>>> Mary
>>>> 
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Dec 4, 2018, at 12:30 PM, Richard Turner <richardturne...@outlook.com> 
>>>>> wrote:
>>>>> 
>>>>> Mary,
>>>>> I'm not sure it is either exactly. The Shortcuts app was updated 4 weeks 
>>>>> ago according to the app store.
>>>>> So, since both iOS 12.1 and the app were updated longer ago than 
>>>>> yesterday, maybe it is a server issue with Siri or something really odd. 
>>>>> I would encourage everyone to write Apple since clearly, they are 
>>>>> clueless that something has gone very wrong.
>>>>> Richard
>>>>> 
>>>>> 
>>>>> 
>>>>> "It is a great thing to start life with a small number of really good 
>>>>> books which are your very own." __  Sir Arthur Conan Doyle 
>>>>> 
>>>>>> On Dec 4, 2018, at 11:29 AM, Mary Otten <motte...@gmail.com> wrote:
>>>>>> 
>>>>>> Hi richard,
>>>>>> Well mine don’t work either. But it doesn’t seem to be dependent on 
>>>>>> voiceover being off or on. And it didn’t start with iOS 12.1, since they 
>>>>>> did work after I updated. Only yesterday, they stopped. So I don’t know 
>>>>>> what it is. But I don’t think it’s the latest iOS, and it isn’t 
>>>>>> voiceover either, because if I turn voiceover off and try to do a 
>>>>>> shortcut, it doesn’t work. Not that we shouldn’t write Apple. I can’t 
>>>>>> believe this problem has it been all over the tech press. It’s really 
>>>>>> annoying.
>>>>>> Mary
>>>>>> 
>>>>>> 
>>>>>> Sent from my iPhone
>>>>>> 
>>>>>>> On Dec 4, 2018, at 10:05 AM, Richard Turner 
>>>>>>> <richardturne...@outlook.com> wrote:
>>>>>>> 
>>>>>>> A client who has an iPhone x told me her Siri Shortcuts have stopped 
>>>>>>> working since iOS 12.1.
>>>>>>> She demonstrated that they have indeed stopped working. Even after 
>>>>>>> rerecording a phrase.
>>>>>>> I tested some on my iPhone SE and on my work iPhone 8 plus, with the 
>>>>>>> same bad results.
>>>>>>> 
>>>>>>> They worked fine in iOS 12. 
>>>>>>> I called Apple Accessibility, and even after explaining that these are 
>>>>>>> ones we created in Siri and had used before, he treated us like 
>>>>>>> ignorant people and insisted they work. But, when I asked if he had 
>>>>>>> tried it with VoiceOver, he ignored me. 
>>>>>>> I'm writing Apple Accessibility and would encourage anyone else who are 
>>>>>>> experiencing this issue write them as well. If you found a work around, 
>>>>>>> please share.
>>>>>>> Richard
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> "It is a great thing to start life with a small number of really good 
>>>>>>> books which are your very own." __  Sir Arthur Conan Doyle 
>>>>>>> 
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Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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