Hi Sieghard, I saw on another thread that some people fixed the problem by changing Siri's input language and then changing it back. Interesting that that worked for them. It's certainly an easier thing to try than updating the phone.
Best, Anna Sent from my iPhone > On Dec 8, 2018, at 10:08 AM, Sieghard Weitzel <[email protected]> wrote: > > Hi Anna, > > That is interesting, I have a few shortcuts as well, my problem is that when > I want to use them half the time I forgot what I recorded as a phrase to > trigger them! > I'll have to do some testing and see if they don't work on my new iPhone 8 > which still has the Beta profile on it. > > -----Original Message----- > From: [email protected] <[email protected]> On Behalf Of Anna > Dresner > Sent: Friday, December 7, 2018 9:23 AM > To: VIPhone Mailing List <[email protected]> > Subject: Re: Siri Shortcuts broken in 12.1 > > Hi Sieghard, > > I rolled the iPad back to iOS 12.1 on Tuesday to see if I would still have > the problem with Siri shortcuts. I didn't. So on Wednesday when iOS 12.1.1 > came out, I installed it on the iPad and restored my backup, and Siri > shortcuts still worked. They weren't working on my phone, so I decided to > remove the provisioning profile and load iOS 12.1.1 and see if the shortcuts > problem would go away. It did. I probably wouldn't have deleted the > provisioning profile except that I really wanted to fix the shortcuts problem. > > Best, > Anna > > > > >> On Dec 7, 2018, at 1:32 AM, Sieghard Weitzel <[email protected]> wrote: >> >> Hi Anna, >> >> Do you mean you deleted the provisioning profile and went back to regular >> iOS updates? I was also thinking to do so, what was your reasoning? >> >> -----Original Message----- >> From: [email protected] <[email protected]> On Behalf Of Anna >> Dresner >> Sent: Wednesday, December 5, 2018 1:51 PM >> To: VIPhone Mailing List <[email protected]> >> Subject: Re: Siri Shortcuts broken in 12.1 >> >> Hi Jen and all, >> >> I updated my iPhone that was running beta software to 12.1.1, and Siri >> shortcuts are now working fine. So I would suggest trying that. >> >> Best, >> Anna >> >> >> >> >>> On Dec 5, 2018, at 3:43 PM, Jennie <[email protected]> wrote: >>> >>> I also just reported it to Apple Accessibility and he said he would call me >>> on Saturday with an update. >>> >>> Jenn >>> >>> -----Original Message----- >>> From: [email protected] <[email protected]> On Behalf Of >>> Richard Turner >>> Sent: Tuesday, December 4, 2018 7:20 PM >>> To: [email protected] >>> Subject: RE: Siri Shortcuts broken in 12.1 >>> >>> HI Anna, >>> My client nor I are running the betas, so something is fishy somewhere. >>> I think I will simply wait until 12.1.1 or whatever they are going to call >>> it comes out and hope that by yours and others alerting them, it gets fixed. >>> >>> Thanks, >>> Richard >>> >>> >>> >>> “Definition of an expert: An ex is a has-been and a spirt is a drip under >>> pressure.” – Bruce U. Utah Phillips >>> >>> -----Original Message----- >>> From: [email protected] <[email protected]> On Behalf Of Anna >>> Dresner >>> Sent: Tuesday, December 4, 2018 5:18 PM >>> To: VIPhone Mailing List <[email protected]> >>> Subject: Re: Siri Shortcuts broken in 12.1 >>> >>> Hi everyone, >>> >>> I have been running a beta on my phone for quite a while, and shortcuts >>> worked fine until I tried to use them last Friday, at which point I had the >>> same problem as you. I found that I had the same problem with my iPad that >>> was running the beta, but not with my 5s which wasn't. So I assumed it was >>> a beta issue until I heard from you. I called Apple Accessibility, and the >>> guy I spoke with was great. He had me try Siri with Wi-Fi turned off and >>> then reset network settings. None of that helped. He also tried accessing a >>> shortcut with Siri on his device with VoiceOver off and with VoiceOver on, >>> and everything worked normally both times. So he asked me to roll a device >>> back to iOS 12.1. I did that with my iPad, and Siri shortcuts worked >>> normally. I would suggest calling Apple Accessibility and hoping you won't >>> get the person Richard got. Most people there should be able to walk you >>> through sending in the diagnostic information they need to figure out >>> what's going on. I'm also going to report it as a beta bug and will mention >>> that I know of people running iOS 12.1 who are having the problem. >>> >>> Best, >>> Anna >>> >>> >>> >>> >>>> On Dec 4, 2018, at 7:06 PM, Richard Turner <[email protected]> >>>> wrote: >>>> >>>> >>>> Gerardo, >>>> Part of me thinks it is about time something worked better outside the >>>> United States, since we usually get the better end of the deal; while part >>>> of me is really ticked that Apple messed this up. >>>> I hope it continues to work for you. >>>> Richard >>>> >>>> >>>> >>>> "It is a great thing to start life with a small number of really good >>>> books which are your very own." __ Sir Arthur Conan Doyle >>>> >>>>> On Dec 4, 2018, at 4:46 PM, Gerardo Corripio <[email protected]> wrote: >>>>> >>>>> shorcuts working as always here in Mexico if this helps out some; also >>>>> using latest iOS on an iPhone SE. >>>>> >>>>> Gera >>>>> Enviado desde mi iPhone SE de Telcel >>>>> >>>>> El 4 dic 2018, a la(s) 5:44 p. m., Mary Otten <[email protected]> >>>>> escribió: >>>>> >>>>>> I put this question on another list that I am on, and one person, who >>>>>> doesn’t live in the US, replied that the shortcuts are still working for >>>>>> him. Thus far, that is the only useful response I have gotten from that >>>>>> other list. This is very strange. >>>>>> Mary >>>>>> >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>>> On Dec 4, 2018, at 12:30 PM, Richard Turner >>>>>>> <[email protected]> wrote: >>>>>>> >>>>>>> Mary, >>>>>>> I'm not sure it is either exactly. The Shortcuts app was updated 4 >>>>>>> weeks ago according to the app store. >>>>>>> So, since both iOS 12.1 and the app were updated longer ago than >>>>>>> yesterday, maybe it is a server issue with Siri or something really >>>>>>> odd. I would encourage everyone to write Apple since clearly, they are >>>>>>> clueless that something has gone very wrong. >>>>>>> Richard >>>>>>> >>>>>>> >>>>>>> >>>>>>> "It is a great thing to start life with a small number of really good >>>>>>> books which are your very own." __ Sir Arthur Conan Doyle >>>>>>> >>>>>>>> On Dec 4, 2018, at 11:29 AM, Mary Otten <[email protected]> wrote: >>>>>>>> >>>>>>>> Hi richard, >>>>>>>> Well mine don’t work either. But it doesn’t seem to be dependent on >>>>>>>> voiceover being off or on. And it didn’t start with iOS 12.1, since >>>>>>>> they did work after I updated. Only yesterday, they stopped. So I >>>>>>>> don’t know what it is. But I don’t think it’s the latest iOS, and it >>>>>>>> isn’t voiceover either, because if I turn voiceover off and try to do >>>>>>>> a shortcut, it doesn’t work. Not that we shouldn’t write Apple. I >>>>>>>> can’t believe this problem has it been all over the tech press. It’s >>>>>>>> really annoying. >>>>>>>> Mary >>>>>>>> >>>>>>>> >>>>>>>> Sent from my iPhone >>>>>>>> >>>>>>>>> On Dec 4, 2018, at 10:05 AM, Richard Turner >>>>>>>>> <[email protected]> wrote: >>>>>>>>> >>>>>>>>> A client who has an iPhone x told me her Siri Shortcuts have stopped >>>>>>>>> working since iOS 12.1. >>>>>>>>> She demonstrated that they have indeed stopped working. Even after >>>>>>>>> rerecording a phrase. >>>>>>>>> I tested some on my iPhone SE and on my work iPhone 8 plus, with the >>>>>>>>> same bad results. >>>>>>>>> >>>>>>>>> They worked fine in iOS 12. >>>>>>>>> I called Apple Accessibility, and even after explaining that these >>>>>>>>> are ones we created in Siri and had used before, he treated us like >>>>>>>>> ignorant people and insisted they work. But, when I asked if he had >>>>>>>>> tried it with VoiceOver, he ignored me. >>>>>>>>> I'm writing Apple Accessibility and would encourage anyone else who >>>>>>>>> are experiencing this issue write them as well. If you found a work >>>>>>>>> around, please share. >>>>>>>>> Richard >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> "It is a great thing to start life with a small number of really good >>>>>>>>> books which are your very own." __ Sir Arthur Conan Doyle >>>>>>>>> >>>>>>>>> -- >>>>>>>>> The following information is important for all members of the V >>>>>>>>> iPhone list. >>>>>>>>> >>>>>>>>> If you have any questions or concerns about the running of this list, >>>>>>>>> or if you feel that a member's post is inappropriate, please contact >>>>>>>>> the owners or moderators directly rather than posting on the list >>>>>>>>> itself. >>>>>>>>> >>>>>>>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>>>>>>> [email protected]. 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Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
