Hi Sieghard,

I rolled the iPad back to iOS 12.1 on Tuesday to see if I would still have the 
problem with Siri shortcuts. I didn't. So on Wednesday when iOS 12.1.1 came 
out, I installed it on the iPad and restored my backup, and Siri shortcuts 
still worked. They weren't working on my phone, so I decided to remove the 
provisioning profile and load iOS 12.1.1 and see if the shortcuts problem would 
go away. It did. I probably wouldn't have deleted the provisioning profile 
except that I really wanted to fix the shortcuts problem.

Best,
Anna




> On Dec 7, 2018, at 1:32 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Anna,
> 
> Do you mean you deleted the provisioning profile and went back to regular iOS 
> updates? I was also thinking to do so, what was your reasoning?
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Anna 
> Dresner
> Sent: Wednesday, December 5, 2018 1:51 PM
> To: VIPhone Mailing List <viphone@googlegroups.com>
> Subject: Re: Siri Shortcuts broken in 12.1
> 
> Hi Jen and all,
> 
> I updated my iPhone that was running beta software to 12.1.1, and Siri 
> shortcuts are now working fine. So I would suggest trying that.
> 
> Best,
> Anna
> 
> 
> 
> 
>> On Dec 5, 2018, at 3:43 PM, Jennie <jennie.fa...@gmail.com> wrote:
>> 
>> I also just reported it to Apple Accessibility and he said he would call me 
>> on Saturday with an update.
>> 
>> Jenn
>> 
>> -----Original Message-----
>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of 
>> Richard Turner
>> Sent: Tuesday, December 4, 2018 7:20 PM
>> To: viphone@googlegroups.com
>> Subject: RE: Siri Shortcuts broken in 12.1
>> 
>> HI Anna,
>> My client nor I are running the betas, so something is fishy somewhere.
>> I think I will simply wait until 12.1.1 or whatever they are going to call 
>> it comes out and hope that by yours and others alerting them, it gets fixed.
>> 
>> Thanks,
>> Richard
>> 
>> 
>> 
>> “Definition of an expert: An ex is a has-been and a spirt is a drip under 
>> pressure.” – Bruce U. Utah Phillips
>> 
>> -----Original Message-----
>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Anna 
>> Dresner
>> Sent: Tuesday, December 4, 2018 5:18 PM
>> To: VIPhone Mailing List <viphone@googlegroups.com>
>> Subject: Re: Siri Shortcuts broken in 12.1
>> 
>> Hi everyone,
>> 
>> I have been running a beta on my phone for quite a while, and shortcuts 
>> worked fine until I tried to use them last Friday, at which point I had the 
>> same problem as you. I found that I had the same problem with my iPad that 
>> was running the beta, but not with my 5s which wasn't. So I assumed it was a 
>> beta issue until I heard from you. I called Apple Accessibility, and the guy 
>> I spoke with was great. He had me try Siri with Wi-Fi turned off and then 
>> reset network settings. None of that helped. He also tried accessing a 
>> shortcut with Siri on his device with VoiceOver off and with VoiceOver on, 
>> and everything worked normally both times. So he asked me to roll a device 
>> back to iOS 12.1. I did that with my iPad, and Siri shortcuts worked 
>> normally. I would suggest calling Apple Accessibility and hoping you won't 
>> get the person Richard got. Most people there should be able to walk you 
>> through sending in the diagnostic information they need to figure out what's 
>> going on. I'm also going to report it as a beta bug and will mention that I 
>> know of people running iOS 12.1 who are having the problem.
>> 
>> Best,
>> Anna
>> 
>> 
>> 
>> 
>>> On Dec 4, 2018, at 7:06 PM, Richard Turner <richardturne...@outlook.com> 
>>> wrote:
>>> 
>>> 
>>> Gerardo,
>>> Part of me thinks it is about time something worked better outside the 
>>> United States, since we usually get the better end of the deal; while part 
>>> of me is really ticked that Apple messed this up.
>>> I hope it continues to work for you.
>>> Richard
>>> 
>>> 
>>> 
>>> "It is a great thing to start life with a small number of really good books 
>>> which are your very own." __  Sir Arthur Conan Doyle 
>>> 
>>>> On Dec 4, 2018, at 4:46 PM, Gerardo Corripio <gera1...@gmail.com> wrote:
>>>> 
>>>> shorcuts working as always here in Mexico if this helps out some; also 
>>>> using latest iOS on an iPhone SE.
>>>> 
>>>> Gera
>>>> Enviado desde mi iPhone SE de Telcel
>>>> 
>>>> El 4 dic 2018, a la(s) 5:44 p. m., Mary Otten <motte...@gmail.com> 
>>>> escribió:
>>>> 
>>>>> I put this question on another list that I am on, and one person, who 
>>>>> doesn’t live in the US, replied that the shortcuts are still working for 
>>>>> him. Thus far, that is the only useful response I have gotten from that 
>>>>> other list. This is very strange.
>>>>> Mary
>>>>> 
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
>>>>>> On Dec 4, 2018, at 12:30 PM, Richard Turner 
>>>>>> <richardturne...@outlook.com> wrote:
>>>>>> 
>>>>>> Mary,
>>>>>> I'm not sure it is either exactly. The Shortcuts app was updated 4 weeks 
>>>>>> ago according to the app store.
>>>>>> So, since both iOS 12.1 and the app were updated longer ago than 
>>>>>> yesterday, maybe it is a server issue with Siri or something really odd. 
>>>>>> I would encourage everyone to write Apple since clearly, they are 
>>>>>> clueless that something has gone very wrong.
>>>>>> Richard
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> "It is a great thing to start life with a small number of really good 
>>>>>> books which are your very own." __  Sir Arthur Conan Doyle 
>>>>>> 
>>>>>>> On Dec 4, 2018, at 11:29 AM, Mary Otten <motte...@gmail.com> wrote:
>>>>>>> 
>>>>>>> Hi richard,
>>>>>>> Well mine don’t work either. But it doesn’t seem to be dependent on 
>>>>>>> voiceover being off or on. And it didn’t start with iOS 12.1, since 
>>>>>>> they did work after I updated. Only yesterday, they stopped. So I don’t 
>>>>>>> know what it is. But I don’t think it’s the latest iOS, and it isn’t 
>>>>>>> voiceover either, because if I turn voiceover off and try to do a 
>>>>>>> shortcut, it doesn’t work. Not that we shouldn’t write Apple. I can’t 
>>>>>>> believe this problem has it been all over the tech press. It’s really 
>>>>>>> annoying.
>>>>>>> Mary
>>>>>>> 
>>>>>>> 
>>>>>>> Sent from my iPhone
>>>>>>> 
>>>>>>>> On Dec 4, 2018, at 10:05 AM, Richard Turner 
>>>>>>>> <richardturne...@outlook.com> wrote:
>>>>>>>> 
>>>>>>>> A client who has an iPhone x told me her Siri Shortcuts have stopped 
>>>>>>>> working since iOS 12.1.
>>>>>>>> She demonstrated that they have indeed stopped working. Even after 
>>>>>>>> rerecording a phrase.
>>>>>>>> I tested some on my iPhone SE and on my work iPhone 8 plus, with the 
>>>>>>>> same bad results.
>>>>>>>> 
>>>>>>>> They worked fine in iOS 12. 
>>>>>>>> I called Apple Accessibility, and even after explaining that these are 
>>>>>>>> ones we created in Siri and had used before, he treated us like 
>>>>>>>> ignorant people and insisted they work. But, when I asked if he had 
>>>>>>>> tried it with VoiceOver, he ignored me. 
>>>>>>>> I'm writing Apple Accessibility and would encourage anyone else who 
>>>>>>>> are experiencing this issue write them as well. If you found a work 
>>>>>>>> around, please share.
>>>>>>>> Richard
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> "It is a great thing to start life with a small number of really good 
>>>>>>>> books which are your very own." __  Sir Arthur Conan Doyle 
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>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
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> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

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