I’m in the Kalamazoo MI area. My area wasn’t in the initial markets required until they expanded that to the top 50 markets and started requiring the TTS on the boxes, think that was Dec. of 2016, so maybe I just got lucky that the problems I had was when they first were requiring things in my area. Somehow I got connected with the engineering department at my local channel. I do remember I spoke with Dish and if I remember correctly after getting bounced around I finally got someone who was able to check with the right group to verify that they were getting the feeds from the local affiliate.
I wish the networks would all have the secondary audio in there apps, and things like Dish and Direct TV would also have it in there apps. From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Kevin Thompson Sent: Tuesday, April 16, 2019 10:20 PM To: viphone@googlegroups.com Subject: Re: Audio Description Hello, I am also actually having that same issue. However, I have Comcast. It actually started happening two weeks ago, and this is something that has happened with my CBS local affiliate in the past, but it has been a long time since it has happened. Also, when it has happened before, it did not affect all of my cable boxes, and it didn’t affect me watching the show on the Comcast Xfinity stream app. However, this time it is affecting everything. I don’t know where you live, but I live in Atlanta, Georgia. My local affiliate has no idea what I’m talking about when I’ve spoken to them about this issue. So, I try to reach out to the accessibility department at CBS. I’ve left a couple of messages for them, but so far I haven’t received a return phone call. Kevin T Sent from my iPhone On Apr 16, 2019, at 10:14 PM, <pdlloga...@gmail.com> <pdlloga...@gmail.com <mailto:pdlloga...@gmail.com> > wrote: I would check with your local CBS affiliate to make sure they are sending the secondary audio back to Dish. I have had issues off and on over the years and have had to work directly with the local channels as for network programming they are the ones. My local CBS channel had a ton of static on the secondary channel, and eventually had to replace equipment. I have 2 ABC stations, and one is in mono, which happened to be the one that “Primetime” auto recorded on, and you couldn’t force it to record on the second channel unless you manually scheduled that. This was all a couple of years ago with Dish. As for Direct, not sure on the remote boxes. The last I knew they still didn’t have speech. I finally got rid of my second receiver as it wasn’t worth the hassle. On the main Genie, my opinion the speech is really poor, but at least it is there. I switched to Direct a little over 2 years ago. Hope that helps. From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of blindfait...@gmail.com <mailto:blindfait...@gmail.com> Sent: Tuesday, April 16, 2019 9:49 PM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: Audio Description Hello, I know that this list is for iOS related topics but tonight I am very frustrated with a service that I am hoping that some of you on the list might be able to assist me with. My wife and I are huge fans of The Big Bang Theory and up until recently we have been able to enjoy the show with audio description on CBS. As this show is down to the last 6 episodes we are wanting to be able to watch these final shows with the audio description, but for some reason Dish is not giving us the description on CBS. I have called them and told about this issue but they do not seem to know why this is happening. My question for the list is: is there anyone else that is having this issue with Dish and if so, have you alerted Dish of the issue? We are really considering switching back to Direct Tv but with Dish we have Text To Speech on the living room tv as well as the one in the bedroom. If I remember correctly when we were with Direct Tv a couple of years ago we could not get Text To Speech in the bedroom. If there are any Direct Tv users on the list can you tell me if this has changed or if we would still not have speech in the bedroom if we were to move back to Direct Tv? Scott -- The following information is important for all members of the V iPhone list. 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