Yes I do know about this trick. For some reason on Dish in order to get any 
audio description on TBS you have to change the SAP setting to Spanish even 
though there is a setting for audio description in the accessibility settings. 
It makes no sense to me.

 

 

From: [email protected] <[email protected]> On Behalf Of Arlene
Sent: Wednesday, April 17, 2019 9:22 AM
To: [email protected]
Subject: Re: Audio Description

 

Scott, here's a trick that works with dish sometimes, that you can try. Try 
switching it to spanish, sometimes that will give you the audio description 
with dish.

----- Original Message ----- 

From: [email protected] <mailto:[email protected]>  

To: [email protected] <mailto:[email protected]>  

Sent: Tuesday, April 16, 2019 9:30 PM

Subject: RE: Audio Description

 

Hi Kevin,

 

Thank you for your message. I also live in GA but I am not in Atlanta but we 
both get our CBS from the same affiliate so I think that I will try and reach 
out to them to see if I can get them to understand that this is not acceptable.

 

You said that this began happening for you about 2 weeks ago, it sounds as if 
that they definitely did something to cause this. at that time because it is at 
this point that we stopped getting the descriptive track on Dish.

 

Scott

 

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of 
Kevin Thompson
Sent: Tuesday, April 16, 2019 10:20 PM
To: [email protected] <mailto:[email protected]> 
Subject: Re: Audio Description

 

Hello, I am also actually having that same issue. However, I have Comcast. It 
actually started happening two weeks ago, and this is something that has 
happened with my CBS local affiliate in the past, but it has been a long time 
since it has happened. Also, when it has happened before, it did not affect all 
of my cable boxes, and it didn’t affect me watching the show on the Comcast 
Xfinity stream app. However, this time it is affecting everything. I don’t know 
where you live, but I live in Atlanta, Georgia. My local affiliate has no idea 
what I’m talking about when I’ve spoken to them about this issue. So, I try to 
reach out to the accessibility department at CBS. I’ve left a couple of 
messages for them, but so far I haven’t received a return phone call.

Kevin T Sent from my iPhone


On Apr 16, 2019, at 10:14 PM, <[email protected] 
<mailto:[email protected]> > <[email protected] 
<mailto:[email protected]> > wrote:

I would check with your local CBS affiliate to make sure they are sending the 
secondary audio back to Dish.  I have had issues off and on over the years and 
have had to work directly with the local channels as for network programming 
they are the ones.  My local CBS channel had a ton of static on the secondary 
channel, and eventually had to replace equipment.  I have 2 ABC stations, and 
one is in mono, which happened to be the one that “Primetime” auto recorded on, 
and you couldn’t force it to record on the second channel unless you manually 
scheduled that.  This was all a couple of years ago with Dish.

 

 

As for Direct, not sure on the remote boxes.  The last I knew they still didn’t 
have speech.  I finally got rid of my second receiver as it wasn’t worth the 
hassle.  On the main Genie, my opinion the speech is really poor, but at least 
it is there.  I switched to Direct a little over 2 years ago.

 

Hope that helps.

 

 

 

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of 
[email protected] <mailto:[email protected]> 
Sent: Tuesday, April 16, 2019 9:49 PM
To: [email protected] <mailto:[email protected]> 
Subject: Audio Description

 

Hello,

 

I know that this list is for iOS related topics but tonight I am very 
frustrated with a service that I am hoping that some of you on the list might 
be able to assist me with.

 

My wife and I are huge fans of The Big Bang Theory and up until recently we 
have been able to enjoy the show with audio description on CBS. As this show is 
down to the last 6 episodes we are wanting to be able to watch these final 
shows with the audio description, but for some reason Dish is not giving us the 
description on CBS. I have called them and told about this issue but they do 
not seem to know why this is happening.

 

My question for the list is: is there anyone else that is having this issue 
with Dish and if so, have you alerted Dish of the issue?

 

We are really considering switching back to Direct Tv but with Dish we have 
Text To Speech on the living room tv as well as the one in the bedroom. If I 
remember correctly when we were with Direct Tv a couple of years ago we could 
not get Text To Speech in the bedroom. If there are any Direct Tv users on the 
list can you tell me if this has changed or if we would still not have speech 
in the bedroom if we were to move back to Direct Tv?

 

Scott

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