I reported the problem a number of times over the past month. I've never had the sense that I've reached anybody who actually grasps the problem. Sadly, I can't find any alternative point of contact for UberEats which seems likely to break this barrier.
On Wed, Jul 17, 2019 at 4:53 PM Kay Malmquist <[email protected]> wrote: > James, > I agree with you about the support with the main Uber app. They are very > responsive and that is what surprises me so much about the lack of > interest > in the problem with Uber Eats. I guess it's going to take a bunch of us > complaining to make them take a look at it. > > Kay Malmquist > [email protected] > > Before you act, listen. > Before you react, think. > Before you spend, earn. > Before you criticize, wait. > Before you quit, try. > > William Arthur Ward - 1921-1994 - Writer > > > ----- Original Message ----- > From: "James English" <[email protected]> > To: <[email protected]> > Sent: Wednesday, July 17, 2019 3:43 PM > Subject: Re: an Uber eats problem > > > The applebees one will be the fault of applebees, yes. > > The support on the main uber app is generally good, I'm quite > surprised uber eats isn't. > > On 7/17/19, Kay Malmquist <[email protected]> wrote: > > We used to have the crashing problem and now this one. Problem is, how > to > > get Uber Eats to listen and do something about it. It is not just > > McDonald's. I just used them as an example. > > > > Kay Malmquist > > [email protected] > > > > Before you act, listen. > > Before you react, think. > > Before you spend, earn. > > Before you criticize, wait. > > Before you quit, try. > > > > William Arthur Ward - 1921-1994 - Writer > > > > > > ----- Original Message ----- > > From: Marcos Rodrigues > > To: [email protected] > > Sent: Wednesday, July 17, 2019 2:28 PM > > Subject: Re: an Uber eats problem > > > > > > I have a different problem. After selecting the meal, the app crashes > > and > > > > closes, so I have to restart the order and it closes again. > > > > > > > > > > This is a Voice Over problem because a sighted friend ordered the same > > meal on my phone without voice over and it worked fine. > > > > > > Regards. > > > > > > Sent from my iPhone > > > > On Jul 17, 2019, at 3:21 PM, Kay Malmquist <[email protected]> > > wrote: > > > > > > Hi all, > > I can not believe that any of you have not experienced this problem. > > Would you try it and see what happens to you? If you have Uber eats, > find > > an McDonald's and You can either use the popular choices or find the > > double > > > > quarter pounder with cheese. click on that. It will take you to the > > double > > > > quarter pounder with cheese screen. Flick right and you will get to a > > select options heading. If you keep flicking right,it will say required, > > then the first thing after that will say, double quarter with cheese > large > > meal. It will also give the number of calories and the price for that > > meal. > > > > Double tap on that meal. It is supposed to go to another screen that > will > > allow you to choose your drink. However, it does not. Instead, it just > > sits there and does nothing. You can flick right until you get to the, > > add > > > > to cart button and try that as well. It will not allow you to ad it to > > the > > > > cart. We have tried this on two different phones with two different > > accounts and had the same results. We have emailed them and they want to > > see a screen shot. No help there. Let us know what your findings are. > > You > > > > don't have to by anything, just cancel. We have been using this app for > a > > long time with no trouble until now. Thanks much for any help. > > > > Kay Malmquist > > [email protected] > > > > Before you act, listen. > > Before you react, think. > > Before you spend, earn. > > Before you criticize, wait. > > Before you quit, try. > > > > William Arthur Ward - 1921-1994 - Writer > > > > > > > > -- > > The following information is important for all members of the V > iPhone > > list. > > > > If you have any questions or concerns about the running of this > list, > > or > > > > if you feel that a member's post is inappropriate, please contact the > > owners > > > > or moderators directly rather than posting on the list itself. > > > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > > [email protected]. 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Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > > https://groups.google.com/d/msgid/viphone/CAO-RuYK4Uz1wc4O0TF9s5%2BoVxt8BPBvfv3XhsyYF-jXAV_T_LA%40mail.gmail.com. > > > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. 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