Hi Kay,

 

I can confirm this issue with Uber Eats and attempting to order the double 
quarter pounder with cheese meal. I suspect the issue is because they have 
multiple items listed under the double quarter pounder with cheese and 
selecting one doesn't stick so you're unable to add it to your cart. It's 
either that or the fact that the app told me it had 791 thousand 610 calories 
and it won't let you add it since that many calories will kill you. I was able 
to successfully add other McDonald's food items to my cart that did not drill 
down to a screen where you had to select from among multiple choices. I will 
say that when I double tapped on the double quarter pounder with cheese meal on 
the screen which opened that it appeared to place a bullet or some other mark 
next to it but Voiceover did not speak anything.

 

You may have to pick something else from McDonald's until Uber Eats gets this 
fixed.

 

Alan Lemly

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Kay Malmquist
Sent: Wednesday, July 17, 2019 2:25 PM
To: [email protected]
Subject: an Uber eats problem

 

Hi all,

I can not believe that any of you have not experienced this problem.  Would you 
try it and see what happens to you?  If you have Uber eats, find an McDonald's 
and You can either use the popular choices or find the double quarter pounder 
with cheese.  click on that.  It will take you to the double quarter pounder 
with cheese screen.  Flick right and you will get to a select options heading.  
If you keep flicking right,it will say required, then the first thing after 
that will say, double quarter with cheese large meal.  It will also give the 
number of calories and the price for that meal.  Double tap on that meal.  It 
is supposed to go to another screen that will allow you to choose your drink.  
However, it does not.  Instead, it just sits there and does nothing.  You can 
flick right until you get to the, add to cart button and try that as well.  It 
will not allow you to ad it to the cart.  We have tried this on two different 
phones with two different accounts and had the same results.  We have emailed 
them and they want to see a screen shot.  No help there.  Let us know what your 
findings are.  You don't have to by anything, just cancel.  We have been using 
this app for a long time with no trouble until now.  Thanks much for any help. 

 

Kay Malmquist
[email protected]

 

Before you act, listen. 
Before you react, think. 
Before you spend, earn. 
Before you criticize, wait. 
Before you quit, try.

 

William Arthur Ward - 1921-1994 - Writer 
 

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