I'm glad to hear that you reported this.  We have both reported this from 
two different phone with two different accounts.  We apparently got the same 
kind of response that you have.

Kay Malmquist
[email protected]

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


  ----- Original Message ----- 
  From: Michael Feir
  To: [email protected]
  Sent: Wednesday, July 17, 2019 4:10 PM
  Subject: Re: an Uber eats problem


  I reported the problem a number of times over the past month. I've never 
had the sense that I've reached anybody who actually grasps the problem. 
Sadly, I can't find any alternative point of contact for UberEats which 
seems likely to break this barrier.


  On Wed, Jul 17, 2019 at 4:53 PM Kay Malmquist <[email protected]> 
wrote:

    James,
    I agree with you about the support with the main Uber app.  They are 
very
    responsive and that is what surprises me so much about the lack of 
interest
    in the problem with Uber Eats.  I guess it's going to take a bunch of us
    complaining to make them take a look at it.

    Kay Malmquist
    [email protected]

    Before you act, listen.
    Before you react, think.
    Before you spend, earn.
    Before you criticize, wait.
    Before you quit, try.

    William Arthur Ward - 1921-1994 - Writer


    ----- Original Message ----- 
    From: "James English" <[email protected]>
    To: <[email protected]>
    Sent: Wednesday, July 17, 2019 3:43 PM
    Subject: Re: an Uber eats problem


    The applebees one will be the fault of applebees, yes.

    The support on the main uber app is generally good, I'm quite
    surprised uber eats isn't.

    On 7/17/19, Kay Malmquist <[email protected]> wrote:
    > We used to have the crashing problem and now this one.  Problem is, 
how to
    > get Uber Eats to listen and do something about it.  It is not just
    > McDonald's.  I just used them as an example.
    >
    > Kay Malmquist
    > [email protected]
    >
    > Before you act, listen.
    > Before you react, think.
    > Before you spend, earn.
    > Before you criticize, wait.
    > Before you quit, try.
    >
    > William Arthur Ward - 1921-1994 - Writer
    >
    >
    >   ----- Original Message -----
    >   From: Marcos Rodrigues
    >   To: [email protected]
    >   Sent: Wednesday, July 17, 2019 2:28 PM
    >   Subject: Re: an Uber eats problem
    >
    >
    >   I have a different problem. After selecting the meal, the app 
crashes
    > and
    >
    > closes, so I have to restart the order and it closes again.
    >
    >
    >
    >
    >   This is a Voice Over problem because a sighted friend ordered the 
same
    > meal on my phone without voice over and it worked fine.
    >
    >
    >   Regards.
    >
    >
    >   Sent from my iPhone
    >
    >   On Jul 17, 2019, at 3:21 PM, Kay Malmquist <[email protected]>
    > wrote:
    >
    >
    >     Hi all,
    >     I can not believe that any of you have not experienced this 
problem.
    > Would you try it and see what happens to you?  If you have Uber eats, 
find
    > an McDonald's and You can either use the popular choices or find the
    > double
    >
    > quarter pounder with cheese.  click on that.  It will take you to the
    > double
    >
    > quarter pounder with cheese screen.  Flick right and you will get to a
    > select options heading.  If you keep flicking right,it will say 
required,
    > then the first thing after that will say, double quarter with cheese 
large
    > meal.  It will also give the number of calories and the price for that
    > meal.
    >
    > Double tap on that meal.  It is supposed to go to another screen that 
will
    > allow you to choose your drink.  However, it does not.  Instead, it 
just
    > sits there and does nothing.  You can flick right until you get to 
the,
    > add
    >
    > to cart button and try that as well.  It will not allow you to ad it 
to
    > the
    >
    > cart.  We have tried this on two different phones with two different
    > accounts and had the same results.  We have emailed them and they want 
to
    > see a screen shot.  No help there.  Let us know what your findings 
are.
    > You
    >
    > don't have to by anything, just cancel.  We have been using this app 
for a
    > long time with no trouble until now.  Thanks much for any help.
    >
    >     Kay Malmquist
    >     [email protected]
    >
    >     Before you act, listen.
    >     Before you react, think.
    >     Before you spend, earn.
    >     Before you criticize, wait.
    >     Before you quit, try.
    >
    >     William Arthur Ward - 1921-1994 - Writer
    >
    >
    >
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  Skype: michael-feir
  Check out my blog at:
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