I don't know what you ordered with that many calories, but wow!  The only 
thing is that we can't get Uber Eats to take this serious.  It is in other 
restaurants as well.  I'm afraid that it is going to take more people 
contacting them through the help part of the app.  There is even a voice 
over subject there so they can see clearly that you are using voice over. 
You send them a very concise message clearly explaining what is going on and 
then they want more details. After you have explained from beginning to end, 
step by step, how can you give more details?

Kay Malmquist
kay.malmqu...@gmail.com

Before you act, listen.
Before you react, think.
Before you spend, earn.
Before you criticize, wait.
Before you quit, try.

William Arthur Ward - 1921-1994 - Writer


  ----- Original Message ----- 
  From: Alan Lemly
  To: viphone@googlegroups.com
  Sent: Wednesday, July 17, 2019 4:48 PM
  Subject: RE: an Uber eats problem


  Hi Kay,



  I can confirm this issue with Uber Eats and attempting to order the double 
quarter pounder with cheese meal. I suspect the issue is because they have 
multiple items listed under the double quarter pounder with cheese and 
selecting one doesn't stick so you're unable to add it to your cart. It's 
either that or the fact that the app told me it had 791 thousand 610 
calories and it won't let you add it since that many calories will kill you. 
I was able to successfully add other McDonald's food items to my cart that 
did not drill down to a screen where you had to select from among multiple 
choices. I will say that when I double tapped on the double quarter pounder 
with cheese meal on the screen which opened that it appeared to place a 
bullet or some other mark next to it but Voiceover did not speak anything.



  You may have to pick something else from McDonald's until Uber Eats gets 
this fixed.



  Alan Lemly



  From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Kay Malmquist
  Sent: Wednesday, July 17, 2019 2:25 PM
  To: viphone@googlegroups.com
  Subject: an Uber eats problem



  Hi all,

  I can not believe that any of you have not experienced this problem. 
Would you try it and see what happens to you?  If you have Uber eats, find 
an McDonald's and You can either use the popular choices or find the double 
quarter pounder with cheese.  click on that.  It will take you to the double 
quarter pounder with cheese screen.  Flick right and you will get to a 
select options heading.  If you keep flicking right,it will say required, 
then the first thing after that will say, double quarter with cheese large 
meal.  It will also give the number of calories and the price for that meal. 
Double tap on that meal.  It is supposed to go to another screen that will 
allow you to choose your drink.  However, it does not.  Instead, it just 
sits there and does nothing.  You can flick right until you get to the, add 
to cart button and try that as well.  It will not allow you to ad it to the 
cart.  We have tried this on two different phones with two different 
accounts and had the same results.  We have emailed them and they want to 
see a screen shot.  No help there.  Let us know what your findings are.  You 
don't have to by anything, just cancel.  We have been using this app for a 
long time with no trouble until now.  Thanks much for any help.



  Kay Malmquist
  kay.malmqu...@gmail.com



  Before you act, listen.
  Before you react, think.
  Before you spend, earn.
  Before you criticize, wait.
  Before you quit, try.



  William Arthur Ward - 1921-1994 - Writer


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