Kate, your Grand has been struck down by a major blow, one which she can 
overcome with a lot of time and hard work, along with tons of big-time 
frustration. 

I haven't used Hay Siri for an emergency, just have it so I can, but I do use 
it for Hay Siri, what is my battery level; Hay Siri, what's the weather: Hay 
Siri, how far is Whitaker NC from Sanford, NC. It works as well as if I push 
the button for her. 

My guess would have been that her original flip phone might be easier for her 
than an iPhone. There are some blind people, and I also have a couple of 
sighted friends, who still use a flip phone, are intimidated by touch screen 
phones. 

All that being said, it seems to me that you could benefit from a lot of 
support for her wellbeing. Feel free to contact me off list for further 
discussion, if you have the time and/or inclination. 

[email protected]

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Kait Forbes
Sent: Sunday, May 2, 2021 6:17 PM
To: [email protected]
Subject: Re: In need of assistance

okay everyone,  Wow, I  am grateful for this support to help me with my Grands 
phone.  I need to learn as much as she does as I am the one that will be 
introducing all this to her.  She is not receptive to any of this.  Let's just 
say the fight is on.  She sees light and that is it, some shadow but  nothing 
more.  She has had a flip phone but can not use it.  I bought this and then 
realized I too needed assistance in order to help her.  I know that I will not 
be able to dump this on her all at once.Gran is having a hard time with what 
has been dealt to her and I want to make sure I do not overwhelm her at this 
point but do however want to introduce things just one step at a time. If I try 
to push I am afraid she will shut down.   I truly believe in time she will see 
that this will be of benefit.  It is just her and I here and I work outside the 
home. I tried to set this phone up for her but soon realized I know nothing.  I 
need to step up to the plate for her as she was for me in my life.  I also Know 
I am asking a lot from all of you here but if you could see your way clear to 
assisting me , I would be forever grateful.  Let me tell you what I would like 
to start with if I may?  The,hey Siri would be helpful to start with getting 
her to know she can use it for emergency calls or to call me when I am away.  
If she starts with this will she be able to keep the speaker on without any 
additional voice commands or the need to do anything else.  I know this sounds 
probably like an idiot mode kind of thing but I know her well enough that that 
is enough.  I have my number in the phone and I do believe if she calls for 9 1 
1 using hey siri there would be no problem.  this being said am I on the right 
track?  and if so what would or could I do next to show her there is more and 
to build her confidence?  It is all kindergarten stuff I know but I assure you 
this is how it must be done.  I do hope you all understand?  I thank you very 
much for your kindness, support and consideration.  Kait


 
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On Sun, May 2, 2021 at 3:54 PM Carolyn <[email protected] 
<mailto:[email protected]> > wrote:


        Hay Siri can be helpful to her, Kate, but you will have to go to Siri 
in Settings and set that up for her. She will need to respond to five prompts, 
so that Siri will recognize her voice. It is a great thing. I keep my phone 
nearby when taking a shower, with the idea that if I should have an emergency, 
I can say, Hay Siri, call Jim or Hay Siri, call 911. It can be used that way. 
        
        -----Original Message-----
        From: [email protected] <mailto:[email protected]>  
[mailto:[email protected] <mailto:[email protected]> ] On Behalf 
Of Mr. Ed
        Sent: Sunday, May 2, 2021 2:28 PM
        To: [email protected] <mailto:[email protected]> 
        Subject: RE: In need of assistance
        
        Hi Kate,
        You can also turn Voice Over on and off by telling Siri to turn on 
voice over or Hey Siri turn off voice over if you have Hey Siri turned on in 
settings or by holding down the home button until you hear the prompt.
        Mr. Ed
        
        -----Original Message-----
        From: [email protected] <mailto:[email protected]>  
[mailto:[email protected] <mailto:[email protected]> ] On Behalf 
Of Shai
        Sent: Sunday, May 02, 2021 1:21 PM
        To: [email protected] <mailto:[email protected]> 
        Subject: Re: In need of assistance
        
        Hello Kate,
        I'd also be happy to help. The tripple press of the home button is only 
in effect when the phone has been turned on for the first time.
        If it's already been set up, then the user would go to 
settings/accessibility/accessibility shortcut and select VoiceOver to configure 
this.
        After that, then use the tripple press of the home button to turn on 
VoiceOver.
        My contact information is in the signature line.
        
        
        On 5/2/21, Kait Forbes <[email protected] 
<mailto:[email protected]> > wrote:
        > Good morning everyone,
        >
        > Okay, Let me give you a bit of background.  I Care for my 
Grandmother, 
        > she is my mom.  With recent illness she is now almost totally blind.  
        > I need to Help her get some kind of handle on things so I am starting 
        > with her phone.  I need help and I am told this is one of the groups 
        > that can do this for us.  With your help I too will have the 
knowledge to assist her.
        > I bought her the iPhone  SE 2nd. generation. It says it has the 
        > version iso
        > 14.5 with that in mind Please , How in the world can I set this up 
for 
        > her?  Many thanks for your help and support here.
        > Kait
        >
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        Shai Wolman
        Wolman technologies
        (619)894-6587
        Providing training to children and adults that empowers them to be 
productive and successful with their assistive technology/computing tasks.
        [email protected] <mailto:[email protected]> 
        
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