Neil, how do I check this?
It says 5 gigs of storage as I knew and expected since it is the free plan and 
it says 4.9 available.

It’ll get to 6% on the manual backup and then say it cannot be completed.

Paul

From: Neil Barnfather - TalkNav 
Sent: Wednesday, January 02, 2013 6:09 AM
To: [email protected] 
Subject: Re: problem with iCloud backup

Paul, 

More fundamentally, are you on the free iCloud plan, as that only comes with I 
believe around 5Gb of iCloud storage.

Noting that this is for everything you use for iCloud, contacts, e-mail etc, it 
could be that your iPhone backup is larger than the space available, and as 
such, there is not enough room… which the error message may just be misleading 
you over…

check the size of data on your phone, photos etc. and compare.





Regards,

Neil Barnfather

Talks List Administrator
Twitter @neilbarnfather

TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, 
Macintosh and Android accessibility specialist. For all your
accessible phone, PDA and GPS related enquiries visit www.talknav.com

URL: - www.talknav.com
e-mail: - [email protected]
Phone: - +44  844 999 4199

On 1 Jan 2013, at 22:51, Paul Ferrara <[email protected]> wrote:


  All, I got a message probably a week ago that an iCloud backup has not 
happened for 2 weeks; today I got a similar one saying it’s been three weeks.
  I tried to manually back it up using settings, icloud, backup, and after 
about 15 minutes and getting to 5%, a message came up saying the backup has 
failed.
  I know it says the backup happens when the phone is locked, on wifi, and 
plugged in.
  I believe it has sat charging all night during this time and no backup. What 
do I need to do?

  Thanks.

  Paul

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