good luck!


Regards,

Neil Barnfather

Talks List Administrator
Twitter @neilbarnfather

TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, 
Macintosh and Android accessibility specialist. For all your
accessible phone, PDA and GPS related enquiries visit www.talknav.com

URL: - www.talknav.com
e-mail: - [email protected]
Phone: - +44  844 999 4199

On 2 Jan 2013, at 15:19, "Paul Ferrara" <[email protected]> wrote:

> Neil, it’s nowhere near too big; I have called  Apple. We deleted the account 
> and reset it on the phone and nothing so I’ve been transferred to a  senior 
> advisor.
>  
> Paul
>  
> From: Neil Barnfather - TalkNav
> Sent: Wednesday, January 02, 2013 9:28 AM
> To: [email protected]
> Subject: Re: problem with iCloud backup
>  
> Paul,
>  
> go into, settings, general, about.
>  
> in here you can add up the things that are likely to be included, photos as 
> well as app data is include… but, not the apps themselves.
>  
> I doubt your backup is large enough to be near that, but it can be.
>  
> My iPad backup is 4.2Gb and my iPHone fluctuates between 1.3Gb and 11.9Gb, 
> depending on how many photos I've taken without dumping to my Mac.
> 
> 
>  
> Regards,
>  
> Neil Barnfather
>  
> Talks List Administrator
> Twitter @neilbarnfather
>  
> TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple 
> iOS, Macintosh and Android accessibility specialist. For all your
> accessible phone, PDA and GPS related enquiries visit www.talknav.com
>  
> URL: - www.talknav.com
> e-mail: - [email protected]
> Phone: - +44  844 999 4199
>  
> On 2 Jan 2013, at 13:56, Paul Ferrara <[email protected]> wrote:
> 
>> Neil, how do I check this?
>> It says 5 gigs of storage as I knew and expected since it is the free plan 
>> and it says 4.9 available.
>>  
>> It’ll get to 6% on the manual backup and then say it cannot be completed.
>>  
>> Paul
>>  
>> From: Neil Barnfather - TalkNav
>> Sent: Wednesday, January 02, 2013 6:09 AM
>> To: [email protected]
>> Subject: Re: problem with iCloud backup
>>  
>> Paul,
>>  
>> More fundamentally, are you on the free iCloud plan, as that only comes with 
>> I believe around 5Gb of iCloud storage.
>>  
>> Noting that this is for everything you use for iCloud, contacts, e-mail etc, 
>> it could be that your iPhone backup is larger than the space available, and 
>> as such, there is not enough room… which the error message may just be    
>> misleading you over…
>>  
>> check the size of data on your phone, photos etc. and compare.
>> 
>> 
>>  
>> Regards,
>>  
>> Neil Barnfather
>>  
>> Talks List Administrator
>> Twitter @neilbarnfather
>>  
>> TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple 
>> iOS, Macintosh and Android accessibility specialist. For all your
>> accessible phone, PDA and GPS related enquiries visit www.talknav.com
>>  
>> URL: - www.talknav.com
>> e-mail: - [email protected]
>> Phone: - +44  844 999 4199
>>  
>> On 1 Jan 2013, at 22:51, Paul Ferrara <[email protected]> wrote:
>> 
>>> All, I got a message probably a week ago that an iCloud backup has not 
>>> happened for 2 weeks; today I got a similar one saying it’s been three 
>>> weeks.
>>> I tried to manually back it up using settings, icloud, backup, and after 
>>> about 15 minutes and getting to 5%, a message came up saying the backup has 
>>> failed.
>>> I know it says the backup happens when the phone is locked, on wifi, and 
>>> plugged in.
>>> I believe it has sat charging all night during this time and no backup. 
>>> What do I need to do?
>>>  
>>> Thanks.
>>>  
>>> Paul
>>>  
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>>>  
>> 
>>  
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> 
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