Neil, I took the phone to a friend’s house and backed it up on their wifi; looks like my routher needs to be reset. Thanks for the help.
Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 12:00 PM To: [email protected] Subject: Re: problem with iCloud backup yes, that likely would cause a time out. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - [email protected] Phone: - +44 844 999 4199 On 2 Jan 2013, at 16:30, "Paul Ferrara" <[email protected]> wrote: Neil. we have discovered my upload speed is dreadfully slow so it is probably causing a timeout during backup. I need to find out if my wife’s phone is backing up when she gets home later. I’m backing up 35.3 megs and it’s saying it takes an hour. I don’t think dial-up was that slow. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 10:58 AM To: [email protected] Subject: Re: problem with iCloud backup good luck! Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - [email protected] Phone: - +44 844 999 4199 On 2 Jan 2013, at 15:19, "Paul Ferrara" <[email protected]> wrote: Neil, it’s nowhere near too big; I have called Apple. We deleted the account and reset it on the phone and nothing so I’ve been transferred to a senior advisor. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 9:28 AM To: [email protected] Subject: Re: problem with iCloud backup Paul, go into, settings, general, about. in here you can add up the things that are likely to be included, photos as well as app data is include… but, not the apps themselves. I doubt your backup is large enough to be near that, but it can be. My iPad backup is 4.2Gb and my iPHone fluctuates between 1.3Gb and 11.9Gb, depending on how many photos I've taken without dumping to my Mac. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - [email protected] Phone: - +44 844 999 4199 On 2 Jan 2013, at 13:56, Paul Ferrara <[email protected]> wrote: Neil, how do I check this? It says 5 gigs of storage as I knew and expected since it is the free plan and it says 4.9 available. It’ll get to 6% on the manual backup and then say it cannot be completed. Paul From: Neil Barnfather - TalkNav Sent: Wednesday, January 02, 2013 6:09 AM To: [email protected] Subject: Re: problem with iCloud backup Paul, More fundamentally, are you on the free iCloud plan, as that only comes with I believe around 5Gb of iCloud storage. Noting that this is for everything you use for iCloud, contacts, e-mail etc, it could be that your iPhone backup is larger than the space available, and as such, there is not enough room… which the error message may just be misleading you over… check the size of data on your phone, photos etc. and compare. Regards, Neil Barnfather Talks List Administrator Twitter @neilbarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, Macintosh and Android accessibility specialist. For all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - [email protected] Phone: - +44 844 999 4199 On 1 Jan 2013, at 22:51, Paul Ferrara <[email protected]> wrote: All, I got a message probably a week ago that an iCloud backup has not happened for 2 weeks; today I got a similar one saying it’s been three weeks. I tried to manually back it up using settings, icloud, backup, and after about 15 minutes and getting to 5%, a message came up saying the backup has failed. I know it says the backup happens when the phone is locked, on wifi, and plugged in. I believe it has sat charging all night during this time and no backup. What do I need to do? Thanks. Paul -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
