Hi. I didn't there was a rate plan any more when using the mobile share plan because its unlimited texts and minutes. I could be misunderstanding completely though but this is how I understand the mobile share plan with AT&T. It is what I have and there are no limits on text and minutes. So that to me would mean that there is no rate plan to adjust.
--- Sent from Raul's iPhone - (832) 554-7285. Please excuse any dictation or auto complete errors. On Apr 15, 2013, at 6:12 PM, Vicky Collins <[email protected]> wrote: > Oh, grin, I could change to the Mobile Share plan online myself, too. But, > now, once I've done that, I'm no longer able to change my rate plan. I can > add features and the like to it, but I am told I need to call customer > service if I want to change my rate plan itself. > > ----- Original Message ----- > From: "Lois Butterfield" <[email protected] > To: <[email protected] > Date sent: Mon, 15 Apr 2013 09:57:15 -0400 > Subject: RE: changing AT&T Mobile Share DATA plan > > Okay, that is the difference then. I was changing my regular data plan. I > thought I remembered being able to change to a shared plan on my own. My > mistake. > > Lois > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Daniel Miller > Sent: Monday, April 15, 2013 9:53 AM > To: [email protected] > Subject: Re: changing AT&T Mobile Share DATA plan > > Hello, > > Actually, once you've signed up for a mobile share plan, you're instructed > to call customer service to make changes to said plan. The change my rate > plan option on the website is only for non-mobile share plans, > unfortunately. > Now, keep in mind I could be wrong, but that's the info I was given by a > representative, and on the website when I looked a while back. > > On Apr 15, 2013, at 8:19 AM, "Lois Butterfield" <[email protected] > wrote: > > If you have set up an online account, it is quite easy to change your > plan. > I have just done it myself. I am using a windows 7 laptop and Jaws 14. > If > you do it successfully, you will immediately get a confirmation e-mail. > > Good luck. > > Lois > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Raul A. Gallegos > Sent: Monday, April 15, 2013 8:27 AM > To: [email protected] > Subject: Re: changing AT&T Mobile Share DATA plan > > Hi there. If you're asking on a purely technical level as in the ability > to > do it, the answer is yes. If you go to the my account section on AT&T's > website just sign in and go to the area to change of plan. However I do > not > know how accessible this is from windows, the Mac, or your eye device. > > --- > Sent from Raul's iPhone - (832) 554-7285. Please excuse any dictation or > auto complete errors. > > On Apr 15, 2013, at 6:55 AM, Vicky Collins <[email protected] > wrote: > > Does anyone know if one is able to change theirAT&tMobile Share Data plan > themselves, without having to call customer service, say from the 2GB plan > to the 4GB one? I'm not really interested in changing my plan right now, > but > would like to know that I can do it on my own if I want. > > I've tried with both themyAT&Tapp, as well as with going online to that > hard to useAT&Tweb site. And, while I can view my plan in both places, > and > am told nothing with the app, the web site does tell me that I must > contact > customer service to change the Mobile Share plan. > > Now, when I first set up my Mobile Share plan online, I did have a > problem, added the plan I wanted way too many times, grin. Thus, I'm > trying > to figure out if I'm the only one who isn't able to change this type of > plan, or if allAT&TMobile Share data plan users are stuck with this > problem. > The customer service representative did tell me she saw no reason why I > couldn't change my plan myself; but, well, we all know how those things > can > sometimes be. > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. 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