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Frank, The reason you need to take the support call is because YOU put the filter in place, they didn't. If your filter is blocking legitimate email then you need to explain it and/or change it. MikeH ---- I.R.S.: We've got what it takes to take what you've got! Mike Herrera Access One Online Services http://www.access-one.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Frank M. Cook Sent: Wednesday, October 15, 2003 7:54 AM To: [EMAIL PROTECTED] Subject: [VOPmail Beta] what is the "protocol filter" * This is the vopmailbeta mailing list * > Your customer doesn't and shouldn't have access to your mail server's server > wide filters. When an outgoing message bounces, they can send you the they don't. but why should I have to take a support call when a message is blocked because of the subject they used? far better for them to receive a message that tells them that they need to change the subject. Frank M. Cook Association Computer Services, Inc. http://www.acsplus.com ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email. ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
