Thanks for that Merv I am using XP not Vista Graeme On 25/01/2010, at 9:23 PM, Merv Bond wrote:
> > Hi Graeme > Have you tried using the HP utility tool procedure? > http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00843712&tmp_track_link=ot_faqs/top_issues/en_au/c00843712/loc:2&lc=en&dlc=en&cc=au&lang=en&product=3560275# > Merv > > Graeme Winters wrote: >> Some time ago I listed a problem with this printer scanner in that I could >> not scan at all. >> For over 2 weeks I have been exchanging emails with HP Support trying >> various fixes to allow me to print while in Windows >> The position is this >> I can now print and also scan while using any Apple function >> When I switch to use MYOB running in Windows I am unable to print at any >> report >> So far I have I have tried all the moves suggested by HP and the New >> Hardware indicator has not appeared. My email exchange with HP is now out to >> 8 pages long when printed >> When I purchased this Imac 27 I obtained the Parallels package as I wished >> to continue using MYOB despite it being a MYOB for Windows package >> I can use MYOB but still cannot print a report from MYOB >> All of the HP software and drivers deemed necessary have been downloaded >> When I now go through Control Panel in Windows > Printers the HP 5300 series >> is not shown. So I guess I cannot expect it to print >> The printer USB connection has been removed and reconnected but Windows did >> not acknowledge the printer and when connection is attempted manually the HP >> installed ie the 5300 series is not listed HP have now suggested that the >> problem is with Windows not theirs >> Has anyone else had this problem running Windows within the Mac >> Have I missed something or is this a Windows problem? >> Graeme Winters >> IMac 27 >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe - <mailto:[email protected]> > > > -- > "Science teaches that we must see in order to believe, but we must also > believe in order to see." > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:[email protected]> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
