(following my previous post Graeme phoned me and we went through these
checks over the phone)
Hi Graeme,
To sum up what we found - together with a couple of thoughts I've had since:
1) Printer Set-up in OSX:
- we have confirmed that your printer is set-up and showing in the "Print &
Fax" preference pane with "green light" as Idle, Default
- we have confirmed that printer sharing is turned on on your Mac and that
your HP 380 is showing up as a shared printer with status "Everyone can
print"
- we have checked your firewall setting - which is currently "off" (you may
want to change this later - but at present it means that your current
problem is not down to the OSX firewall.
2) Adding the printer under windows:
- The bonjour printer wizard runs but under the "Browse for Bonjour
Printers" there are no printers showing up.
- When we checked the configuration of your Virtual machine we found that
you had got "Network adapter 1" installed and shown as connected but with
type "Bridged ethernet", compared to my setup which is type "Shared
Networking"
At this point my thoughts are:
>From 1) above it appears that your printer is correctly set-up under OSX as
a shared printer. There are a couple of things you may be able to do to just
finally confirm this:
- If you have another working mac on the same network as your new iMac27,
see if the printer shows up as a shared printer
- You mentioned that you have a Windows laptop, if that is also on the same
network as the iMac then install Bonjour for Windows on it and run the
Bonjour Printer Wizard on it and see if the printer can be seen by bonjour
on the laptop.
Note: Whilst the above could just confirm that your printer is visible on
the network, I wouldn't worry about them too much if they are not
possible/too hard.
It seems to me that the problem may be in the networking between the Virtual
machine and Mac OSX, I am getting out of my comfort zone here, so more
knowledgeable WAMUGers may want to chip in, but a couple of things to
check/try;
- Is it possible that you have the Windows firewall set-up so that it is
blocking Bonjour?
- Open the Windows firewall control panel - is the firewall "on" as
recommended (mine is) if so the "Don't allow exceptions" checkbox should NOT
be checked then, if you go to the "Exceptions" tab, under the Programs and
Services list you should see Bonjour and the checkbox against it SHOULD be
checked - so that the firewall allows incoming network connections to
Bonjour.
- Assuming you don't find a firewall problem, you could try changing the
configuration of your VM from "Bridged Ethernet" to "Shared networking" -
however, before you try this I would make sure that you have a back-up of
your VM - I prefer to just use the Parallels "Clone" command under the
Parallels file menu (note you must shut down the VM before cloning) and
check that the clone runs OK - that way if you mess anything up you can just
changeover to the (working) clone.
That's all I can think of really.
If any other WAMUG users run Bonjour for Windows on a Parallels VM
configured with a Bridged Ethernet network connection - perhaps they could
advise if there are any special/extra steps involved here?
Hope that helps
Cheers
Neil
--
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: [email protected]
on 1/2/10 11:51 AM, Neil Houghton at [email protected] wrote:
>
> Hi Graeme,
>
> Sorry for the delay in replying to this - it was so long ago since I had
> done it that I couldn't remember the details!
>
> However, I have now just done the exercise again on my new iMac with my VM
> upgraded for Parallels 5.
>
> It was all really simple (as I remembered) basically:
>
> - connect printer to new iMac
> - go to OSX "Print & Fax" preference pane and set-up new printer
> - Printer is now set as default printer, with correct default paper size
> - Check the "Share this printer on the network" box
>
> There was a message to the effect that printer sharing was not enabled so:
>
> - go to OSX "Sharing" preference pane and check the "Printer Sharing" box
> - the "Computer Name" is NRH iMac27
> - I can see my printer "Canon iP4000" listed in the printer list
> - Under "Printers" there is a check in the box against the Canon iP4000
> - Under "Users" it says that Everyone Can Print
>
> I check back at the "Print & Fax" preference pane and the message re printer
> sharing not being enabled has now gone.
>
> Fire up the Windows XP virtual machine and start up the Bonjour Printer
> Wizard:
>
> - Get the Welcome screen and click "next"
> - In the "Shared printers" box I can see "Canon iP4000 @ NRH iMac27"
> - Select the printer, the "Printer information" is given as:
> Description: Canon iP4000
> Location: NRH iMac27
> - click "next" and the driver pane comes up saying "The Bonjour Printer
> Wizard has auto-selected the following printer settings":
> Manufacturer: Generic
> Model: Generic/Postscript
> - I also click the "Use this printer as the default printer" box
> - click "next and the "Completing the Bonjour Printer Wizard" pane comes up
> saying "You are ready to complete the Bonjour Printer Wizard. The printer
> has the following settings:
> Name: Canon iP4000 @ NRH iMac27
> Manufacturer: Generic
> Model: Generic/Postscript
> Protocol: IPP
> Default: Yes
> To Complete the installation, click Finish."
> - click "finish" and windows shows some files being copied (presumably the
> auto-selected drivers etc for the generic printer)
>
> That's it - when I go to "Printers and Faxes" under the Windows start menu I
> can see the printer listed as "Canon iP4000 @ NRH iMac27", it has a tick on
> the printer icon to show it is the default, status is "Ready", comments is
> "Generic/Postscript", Location is "NRH iMac27" and model is "HP Color Laser
> Jet 4550 PS" (presumably this is the "Generic/Postscript" printer software
> auto-selected)
>
> Note: The above covers me doing this on a new iMac 27" running SL 10.6.2 and
> with an up-to date installation of Windows XP pro and the latest version of
> bonjour all running under Parallels Desktop 5 (build 5.0.9310) - however it
> all went pretty much as I remember it when I was running Parallels 3 under
> Leopard 10.5.x
>
> Maybe if you go through the above and note anywhere where your experience is
> different or info showing is different it may ring a bell with someone.
>
>
> Hope that helps.
>
>
> Cheers
>
>
>
> Neil
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