Hi Alan, This is a HTTPS 413 error. "413 - Request Entity Too Large The server is refusing to process a request because the request entity is larger than the server is willing or able to process. The server may close the connection to prevent the client from continuing the request. What constitutes 'too large' depends in part by the operation being attempted. For example a request to upload a very large file (via the HTTP PUT method) may encounter a limitation on upload file size set by the Web server.”
You could try “Empty Cache” in Safari, then restart Safari and try the process again, making sure you don’t have any other pages open at the time you are trying to do the upload. Cheers, Ronni 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.6.7 Snow Leopard Windows 7 Ultimate (under sufferance) On 22/06/2011, at 7:51 AM, Alan Smith wrote: > > I receive an error message when submitting a web form: "Page was not > displayed because the request entity is too large". Any suggestions as to > where the cause of the problem may be? > > I was attempting to complete a 3-step web form for a Myer extended warranty. > Step two requires details including a proof of purchase attachment of less > than 4MB. My PDF scan of the receipt is 586KB. Process halts when I press > "Step 3 - Confirmation". After a period of inactivity I receive the above > error message. Google suggested it is HTTPS 413. > > I am using Safari 5.0.5. I have previously submitted web forms with > larger attachments successfully (to a State Govt department) so it MAY not be > my iMac or ISP. > > Regards, Alan > > Alan Smith > iMac 21.5" Intel Core 2 Duo 3.06GHz 4M - OSX 10.6.7 > iPad2; ATV2 > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
