Hi all

I've just installed the 10.8.4 combo and again "still" receive the message "The 
installation failed. The installer encountered an error that caused the 
installation to fail. Contact the software manufacturer for assistance'".

When I restarted the computer 10.8.4 has indeed been installed. This was the 
problem I was trying to solve by reinstalling OS X. What is happening in the 
system to cause this, does anyone know?

Reg


On 27/06/2013, at 11:25 am, Reg Whitely <[email protected]> wrote:

> Thanks Daniel and Ronni
> 
> As an update, I've followed your advice, made a bootable backup using 
> CCCloner, backed up to Time Machine, erased the SSD, reinstalled OS X from 
> Recovery via a net download, and then restored apps and data from Time 
> Machine. All seems Ok at this time.
> 
> It wasn't quite as easy as that though, as after restarting with Opt key, 
> Disk Utility initially could not erase the disk as it "could not dismount the 
> disk", or words to that effect. Using Techtools Pro last week, thinking it 
> might fix the troubles I had with the computer, it had installed an eDrive 
> partition which simply could not be deleted. Disk Utility could not 
> repartition the SSD as again it  "could not dismount the disk". Eventually I 
> was able to erase each of the separate partitions but the eDrive partition 
> remained, albeit I could rename it something else. I'm not sure I wanted that 
> to remain so I decided to use the iMac and restarted the MacBook in Target 
> Firewire mode. I used Disk utility on the iMac to repartition the SSD back to 
> one partition.
> 
> Restarting the MacBook Pro with the Opt key down there was then no Recovery 
> Disk option (I guess I blew that away too) so the computer prompted me to 
> reinstall from the net, which I did.
> 
> From there it was easy to reinstall the data from Time Machine.
> 
> That entire process took around 6 hours, on and off. I was able to go away 
> and do other things as the Mountain Lion was dragged in through the net!
> 
> All a bit puzzling to me but as I said, all seems to be well but time will 
> tell - when the next OS X update is released perhaps. 
> 
> *Ah yes I note the installed ML is 10.8.3 so there is a combo update waiting 
> in my downloads folder to deal with after I finish this email, so I'll post 
> an update when that has been installed!
> 
> Daniel, as an aside, I have received a response from Alsoft re Disk Warrior 
> and SSDs. I'll post it separately on-list. Look out for it as it may raise 
> some eyebrows and discussion ;-)
> 
> Regards and thanks
> 
> Reg

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