Hi Pat, We have not heard back from you. What was your result please, were you able to Register QuickTime Pro?
Cheers, Ronni Sent from Ronni's iPad4 > On 15 Feb 2014, at 10:48 pm, Ronda Brown <[email protected]> wrote: > > Just another thing I remembered after reading your email again. > > Are you pressing the "RETURN" key to enter the registered information or the > "TAB" key? > "Pro" registration instructions clearly state that the "TAB" key must be > used. > (Once you have entered all of the information, press the Tab key. The > QuickTime logo will change to the QuickTime Pro logo, denoting that > registration is complete.) > > If you used the "TAB" key to register the "Pro" key information and the "Pro" > features are still grey, do you actually have a file loaded in a player > window. i.e., the "Pro" features cannot be accessed if a file has not been > opened in the application since they are context adaptive and must be able to > "see" the type of file you wish to edit since the features available may > depend on which type of file you are trying to edit. > > Cheers, > Ronni > Sent from Ronni's iPad4 > > >> On 15 Feb 2014, at 10:24 pm, Ronda Brown <[email protected]> wrote: >> >> Hi again Pat, >> >> If you can find the email of your QT 7 Pro registration. >> Use copy/paste from the email to the registration fields to avoid errors. >> >> If you're sure you purchased a key for QuickTime 7, then you would need to >> make sure you're entering in both the user name and key code exactly as in >> the email Apple sent you. >> >> Any error in either, including leaving off a salutation (for instance, if >> the email says "Mr. John Smith") will cause the registration to error. If >> you no longer have that email, then you can only guess as to how they >> phrased your name. >> >> If you can't get it to work, you'll need to purchase a new key. Apple keeps >> records for orders only back 18 months. >> >> Cheers, >> Ronni >> Sent from Ronni's iPad4 >> >> >>> On 15 Feb 2014, at 7:07 pm, Ronda Brown <[email protected]> wrote: >>> >>> Hi Pat, >>> >>> You can retrieve purchased registration keys with these steps: >>> >>> Visit the Apple Online Store. >>> >>> Click "Account" in the upper-right corner. >>> >>> On the "Your Account" page, click "View Order >>> >>> History". >>> >>> 4. Enter your Apple ID and password. >>> >>> Additional Information >>> >>> You can only retrieve a lost QuickTime Pro key if you purchased it through >>> the Web. In most cases, the key will be identical to the key you lost. >>> >>> If you purchased your QuickTime Pro upgrade from another source, the key is >>> not available for retrieval and you must purchase another key from The >>> Apple Store. >>> >>> For more information on QuickTime Pro Keys, see this document. >>> >>> <http://support.apple.com/kb/HT2376> >>> >>> >>> Cheers, >>> Ronni >>> Sent from Ronni's iPad4 >>> >>> >>>> On 15 Feb 2014, at 6:34 pm, Pat <[email protected]> wrote: >>>> >>>> Hi, Ronni, >>>> >>>> Thanks for your reply, but it still isn’t working. I just looked up my >>>> Registration code, opened QT 7, clicked on the title to get >>>> ‘Registration’, put my name and the code in the correct boxes, but the >>>> button only says “Buy QuickTime Pro.” and takes me to the sales page. In >>>> the app itself, all the Pro features are greyed out, but it did work for a >>>> while a few years ago. >>>> >>>> I don’t know if you can tell anything from the code, but it is >>>> KVDZ-GEYQ-7675-94UP-PWWM >>>> Thanks, >>>> Pat >>>> >>>> >>>>> On 15 Feb 2014, at 12:08 pm, Ronda Brown <[email protected]> wrote: >>>>> >>>>> Hi Pat, >>>>> >>>>> That is news to me! I purchased registration for QuickTime Pro many years >>>>> ago. >>>>> As long as you have kept registration details, just open Quicktime Player >>>>> 7 >>>>> Quicktime Player 7 > Registration... And type in your details... >>>>> Registered To: and Registration code: >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> Sent from Ronni's iPad4 >>>>> >>>>> >>>>>> On 15 Feb 2014, at 11:41 am, Pat <[email protected]> wrote: >>>>>> >>>>>> On the topic of QT Pro, is it still something you have to pay for every >>>>>> year? A few years back I paid for it, and was very annoyed when, all >>>>>> too soon, it ‘expired’ and another payment was required, which I didn’t >>>>>> do. >>>>>> >>>>>> Cheers, >>>>>> Pat
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