I hope this isn’t too far off topic. My husband recharged his iPhone 4 at a Telstra shop but didn’t know the password or Apple ID because I have been managing the phone for him on my computer. I tried to unblock it on the phone itself, but there are too many passwords involved — Apple and Telstra -- and I didn’t hit on the correct one, which made the phone even more unresponsive.
I have just sorted out the ID and password with Apple, but the The phone is on iOS 7.3 so it is not listed as one of my devices. I searched on the Telstra site for info about how to unblock an iPhone, but everything seemed to be about unlocking a phone. I didn’t buy the phone from Telstra. The only Unblock iPhone mention on community support was not relevant to this situation. Where do I go from here? I hope someone can help. TIA, Pat -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

