Hi Stephen, my recollection of the upgrade from iPhoto to Photos is commenced when the User selects Photos for the first time after the OSX upgrade. The on screen questions will be self explanatory from there.
Regards Pete > On 8 May 2018, at 6:22 pm, Stephen Chape <chap...@bigpond.com> wrote: > > Thank you once again Ronni. > > I visited my daughter today and carried out your suggestions. > All works perfectly now. > I reckon the crucial thing was removing Gumtree data. > > However whilst I was there I noticed she had upgraded to High Sierra 3 days > ago. > I had previously advised her not to do this because her iMac is 2010 and her > internet speed is terrible. > I asked her about it and she said “might have been something I clicked on”. > > But I noticed that she still had iPhoto in the Dock. > When I clicked on iPhoto it was not able to find the Library. > So I looked for Photos in the Applications folder …. NOT THERE ! > > Shouldn’t the upgrade have installed Photos and replaced iPhoto ? > > >> On 4 May 2018, at 1:24 pm, Ronni Brown <ro...@mac.com> wrote: >> >> Hi Stephen, >> >> Bit of a tricky issue, especially when none of us are experiencing the >> problem. >> I don’t know what OS or version of Safari your daughter is running. >> >> Make sure that "private browsing” is turned off on Safari >> https://support.apple.com/en-au/KM204854?cid=acs::applesearch> >> >> Safari 11.1 >> Check Safari Preferences: >> >> Security - Web content: ✔Enable JavaScript is selected and Block pop-up >> windows is NOT selected >> Privacy - Cookies and website data: Block all cookies (is NOT selected) >> Extensions - if AdBlock is installed - disable it to test for Gumtree. And >> disable other extensions that could be causing the issue. >> You can turn them back on after testing if required. >> >> You definitely removed data related to the Gumtree website? >> 1. Choose Safari > Preferences. >> 2. Click the Privacy icon. >> 3. Click the ‘Manage Website Data’ button >> 4. Search for the name the website ‘gumtree’ whose data you want to remove. >> 5. In the results list, click the domain gumtree.com.au that has data you >> want to remove. >> 6. Click Remove All. >> When you're finished, click Done and close the preferences window. >> >> Note: You will need all login details for your daughter’s access to her >> gumtree account. >> >> When finished Quit Safari - then Open Safari and test the gumtree.com.au >> >> Cheers, >> Ronni >> >>> On 4 May 2018, at 10:52 am, Stephen Chape <chap...@bigpond.com> wrote: >>> >>> Hi Ronni. >>> Any ideas what I should look for in Safari please ? >>> I will probably go to her place in next few days. >>> >>>> On 2 May 2018, at 3:13 pm, Stephen Chape <chap...@bigpond.com> wrote: >>>> >>>> Hi Ronni. >>>> >>>> Just got word back that Gumtree works fine with Chrome. >>>> So looks like Safari requires attention ? >>>> >>>>> On 29 Apr 2018, at 3:31 pm, Stephen Chape <chap...@bigpond.com> wrote: >>>>> >>>>> Sorry Ronni. >>>>> Yes I did that. >>>>> >>>>> I am half hour away from her place. >>>>> So I have asked her to try using Chrome and let me know what happens. >>>>> >>>>>> On 29 Apr 2018, at 12:12 pm, Ronda Brown <ro...@mac.com> wrote: >>>>>> >>>>>> But did you Clear the cache and remove cookies first? >>>>>> Then Quit Safari after clearing the cache file & cookies for the gumtree >>>>>> website. >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> >>>>>> Sent from Ronni's iPhone 7 Plus >>>>>> >>>>>>> On 29 Apr 2018, at 9:44 am, Stephen Chape <chap...@bigpond.com> wrote: >>>>>>> >>>>>>> Hi Ronni. >>>>>>> >>>>>>> It is Safari. >>>>>>> Tried Login as user. >>>>>>> Tried browsing without login. >>>>>>> Same result. >>>>>>> >>>>>>> I think her son has Chrome installed so will try that and report back. >>>>>>> >>>>>>>> On 29 Apr 2018, at 7:40 am, Ronda Brown <ro...@mac.com> wrote: >>>>>>>> >>>>>>>> Hi Stephen, >>>>>>>> >>>>>>>> What web browser is this happening on, Firefox or Safari? >>>>>>>> Ask her to try access Gumtree & login on another web browser? >>>>>>>> >>>>>>>> Clear the cache and remove cookies from the website that is causing >>>>>>>> the problem. >>>>>>>> Your daughter would need to enter her login details again. >>>>>>>> >>>>>>>> cdn.districtm.io could be associated with handling Gumtree >>>>>>>> transactions? >>>>>>>> http://cdn.districtm.io.w3snoop.com/ >>>>>>>> >>>>>>>> Cheers, >>>>>>>> Ronni >>>>>>>> >>>>>>>> Ronni Brown’s iPad Pro 12.9-inch 256GB >>>>>>>> >>>>>>>> >>>>>>>>> On 28 Apr 2018, at 1:36 pm, Stephen Chape <chap...@bigpond.com> wrote: >>>>>>>>> >>>>>>>>> Hi folks. >>>>>>>>> >>>>>>>>> A couple of weeks ago my daughter had trouble accessing Gumtree. >>>>>>>>> Did not matter if she tried to log in or just tried as a browser. >>>>>>>>> >>>>>>>>> Each time she tried she was re-directed to this website: >>>>>>>>> cdn.districtm.io >>>>>>>>> I have no trouble using my iMac when logging in to Gumtree. >>>>>>>>> I have scanned her iMac using MalwareBytes but nothing comes up. >>>>>>>>> >>>>>>>>> But now she tells me every time she goes to Gumtree she finishes up >>>>>>>>> with a blank white screen. >>>>>>>>> Even just using www.gumtree.com.au she gets the same thing. >>>>>>>>> >>>>>>>>> Any ideas please folks ? >>>>>>>>> I have tried Googling cdn.districtm.io but have not really learnt >>>>>>>>> anything ? >>>>>>>>> >>>>>>>>> >>>>>>>>> Regards, >>>>>>>>> Stephen Chape >>>>>>>>> >>>>>>>>> >>>>>>>>> >> >> Cheers, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> macOS High Sierra 10.13.4 >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > > Regards, > Stephen Chape > > > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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