What version of iPhoto does she have installed? Ronni Brown’s iPad Pro 12.9-inch 256GB
> On 9 May 2018, at 12:17 pm, Stephen Chape <[email protected]> wrote: > > OK ! > > Got iPhoto Library restored from Time Machine. > I have no idea where it went to originally. > But iPhoto is now working. > > Her iMac has OS 10.9.5 installed at the moment. > But if I go to App Store it tells me that High Sierra was installed on 5 May > 2018. > Seeks like a contradiction to me. > However there is an Updater sitting in her Applications Folder. > > Looks like she has downloaded the High Sierra update, but then not installed > it. > So now her iMac thinks it is running High Sierra, but is isn’t yet. > > Now wondering if I should run the update that is sitting there ? > Her iMac is a Mid 2010 so I guess it should be OK (Apple says Late 2009 or > later). > Any thoughts please ? > >> On 9 May 2018, at 8:39 am, Stephen Chape <[email protected]> wrote: >> >> Hi all. >> >> She has Time Machine running because I set it up for her a while back. >> So might try to find iPhoto Library on that this morning. >> >>> On 9 May 2018, at 7:46 am, Alan Smith <[email protected]> wrote: >>> >>> Hi Stephen >>> >>> I sent a reply in error from my iPad which is probably not relevant. My >>> advice is to do nothing for a few days. >>> >>> On my recent macOS upgrade from Mavericks the Photos app did not >>> automatically install. It had been in the incompatible update list for >>> “years” (with pages, etc). It then became available to download for about >>> two days after High Sierra was installed, then it disappeared. These >>> “missing” incompatible apps can be downloaded - and will even possible >>> return to the automatic “software updates available" list in another few >>> days. >>> >>> I also had a notification to install the final release of iPhotos which >>> give the additional coding needed for migration to Photos. >>> >>> Cheers >>> Alan >>> >>>> On 8 May 2018, at 11:49 pm, Daniel Kerr <[email protected]> wrote: >>>> >>>> Hi Stephen >>>> >>>> The first thing I would do before doing anything else, is to make sure >>>> there is a backup! The second thing I would do,…is make sure there is a >>>> backup!! >>>> Have a search for “photo” and see if anything turns up (e.g. iPhoto, >>>> Photos, Photos Library, iPhotos Library. (also look in the Trash). >>>> Just incase any of them have been moved to different locations. >>>> This may then help narrow it down for the reminder of the things. >>>> >>>> I’d be a bit “cautious’ of re-installing an OS install there without >>>> knowing which one it is (e.g. Mavericks was 10.9, Yosemite 10.10, El >>>> Capitan 10.11, Sierra 10.12 and of course High Sierra 10.13). >>>> (And for those playing along 10.0 was Cheetah, 10.1 was Puma , 10.2 Was >>>> Jaguar, 10.3 was Panther, 10.4 was Tiger, 10.5 was Leopard, 10.6 was Snow >>>> Leopard, 10.7 was Lion, and 10.8 was Mountain Lion - and I didn’t even >>>> have to go look that up,….lol). >>>> >>>> If you are running 10.9.5, you could try the last patch Combo installer >>>> again. This may get the iPhoto back (though sometimes if it’s not there it >>>> won’t “update” it). >>>> You can get the full Combo update here - >>>> https://support.apple.com/kb/dl1760 >>>> >>>> But without seeing the machine, or a bit more info I’d be a bit cautious >>>> of which steps to take, as obviously wouldn’t want to do anything to make >>>> it “worse”. >>>> >>>> Hope something there helps. >>>> >>>> Kind regards >>>> Daniel >>>> >>>> --- >>>> Daniel Kerr >>>> MacWizardry >>>> >>>> Phone: 0414 795 960 >>>> Email: <daniel AT macwizardry.com.au> >>>> Web: <http://www.macwizardry.com.au> >>>> >>>> >>>> **For everything Apple** >>>> >>>> NOTE: Any information provided in this email may be my personal opinion >>>> and as such should be taken accordingly, and may not be the views of >>>> MacWizardry. Any information provided does not offer or warrant any form >>>> of warranty or accept liability. It would be appreciated that if any >>>> information in this email is to be disseminated, distributed or copied, >>>> that permission by the author be requested. >>>> >>>>> On 8 May 2018, at 11:08 pm, Stephen Chape <[email protected]> wrote: >>>>> >>>>> Thank you Ronni and Peter. >>>>> The issue here is that I cannot find Photos in the Applications folder. >>>>> I also cannot find iPhoto Library in the Pictures folder. >>>>> >>>>> I will have to take another look, but I am pretty sure the OS installed >>>>> is 10.9.5 >>>>> And when I clicked on Software Update it said already updated. >>>>> I also think I saw a downloaded OS updater sitting in her Applications >>>>> folder. >>>>> What might happen if I run that updater again ? >>>>> >>>>> Gee … this is hard being half an hour from where this Mac is located. >>>>> I may go back there tomorrow for another look. >>>>> >>>>>> On 8 May 2018, at 9:57 pm, Peter Crisp <[email protected]> wrote: >>>>>> >>>>>> Yes, you have a good memory there Ronni. I remember that time when I got >>>>>> it messed up and with your help got it sorted. >>>>>> >>>>>> Regards >>>>>> >>>>>> >>>>>> Pete >>>>>> >>>>>>> On 8 May 2018, at 8:31 pm, Ronni Brown <[email protected]> wrote: >>>>>>> >>>>>>> Hi Stephen & Peter, >>>>>>> >>>>>>> Photos was introduced in OS X Yosemite 10.10.3 software update? What >>>>>>> version of OS X did she just upgrade to High Sierra? >>>>>>> ------ >>>>>>> Her iPhoto Library will still be in the default location (User Home > >>>>>>> Pictures folder) >>>>>>> >>>>>>> I posted to WAMUG on 27 April 2015 4:29pm Subject: Re: iPhoto to Photos >>>>>>> migration, after Walter and Peter did not do it correctly. >>>>>>> I’ve copied my email below: >>>>>>> — >>>>>>> Hi Walter and all members who are confused how to migrate/import to >>>>>>> Photos from iPhoto. Walter & Peter have not done it correctly. >>>>>>> Walter the first time you open Photos you do not import any photos from >>>>>>> the desktop, you are doing a transition/import of your complete iPhoto >>>>>>> Library. >>>>>>> >>>>>>> How to: Move your iPhoto or Aperture Library to Photos >>>>>>> >>>>>>> As you have previously been using iPhoto or Aperture on your Mac and >>>>>>> iPhoto Library or Aperture Library is in the default location (User >>>>>>> Home > Pictures folder) >>>>>>> >>>>>>> 1. When you first clicked on Photos app and the Welcome Screen appears, >>>>>>> you should click on the Blue Box 'Get Started'. >>>>>>> >>>>>>> 2. If you were previously using iPhoto or Aperture, after clicking the >>>>>>> 'Get Started', it searches your system and detects your iPhoto and >>>>>>> Aperture libraries. >>>>>>> Select which Library you want to use with Photos from the list >>>>>>> Which (unless you changed the name of your iPhoto Library) will be >>>>>>> 'iPhoto Library' >>>>>>> >>>>>>> 3. Once you select the library, it presents the option to set up iCloud >>>>>>> Photo Library, (Apple's iCloud-based photo and video syncing and >>>>>>> storage service. This will allow you to sync all the Photos from your >>>>>>> Mac and iOS device to each of your other devices, keeping your edits >>>>>>> and albums in sync.) >>>>>>> At this stage, especially if you are not sure about putting ALL your >>>>>>> pictures into iCloud Photo Library - I recommend you DON'T - (you can >>>>>>> always set that up later under Photo's Preferences from the menu bar; >>>>>>> it's optional and never required unless you want automatic, cloud-based >>>>>>> syncing. >>>>>>> >>>>>>> 4. It then starts to Prepare your library to transition to Photos. >>>>>>> Your old photo libraries will stay on your Mac if you decide you want >>>>>>> to use iPhoto or Aperture (because it is more for Professional >>>>>>> photographers & has more powerful editing tools and built-in support >>>>>>> for external editors). >>>>>>> However, if you make any changes in those libraries, they will NOT >>>>>>> automatically sync over to your new Photos Library.... As I mentioned >>>>>>> in my previous email below. >>>>>>> >>>>>>> Most of the data from iPhoto and Aperture will transfer to the Photos >>>>>>> app. Faces is still the same. Also, if you were using star ratings, >>>>>>> flags and color labels in iPhoto & Aperture, they are still around in >>>>>>> Photos, but they are now Keywords and assigned to the photos. You'll >>>>>>> notice your Events from your previous photo library is organised >>>>>>> alongside albums in the new Photos app preserving your organisation. >>>>>>> >>>>>>> Hopefully this email and my previous emails to the list will help clear >>>>>>> any confusion. >>>>>>> >>>>>>> On my own Macs and my clients Macs the transition has gone very >>>>>>> smoothly and easy without any issues at all. >>>>>>> >>>>>>> Cheers, >>>>>>> Ronni >>>>>>> >>>>>>> 13-inch MacBook Air (April 2014) >>>>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>>>>>> 8GB 1600MHz LPDDR3 SDRAM >>>>>>> 512GB PCIe-based Flash Storage >>>>>>> >>>>>>> macOS High Sierra 10.13.4 >>>>>>> >>>>>>> >>>>>>>> On 8 May 2018, at 7:41 pm, Peter Crisp <[email protected]> >>>>>>>> wrote: >>>>>>>> >>>>>>>> Hi Stephen, my recollection of the upgrade from iPhoto to Photos is >>>>>>>> commenced when the User selects Photos for the first time after the >>>>>>>> OSX upgrade. The on screen questions will be self explanatory from >>>>>>>> there. >>>>>>>> >>>>>>>> Regards >>>>>>>> >>>>>>>> >>>>>>>> Pete >>>>>>>> >>>>>>>>> On 8 May 2018, at 6:22 pm, Stephen Chape <[email protected]> wrote: >>>>>>>>> >>>>>>>>> Thank you once again Ronni. >>>>>>>>> >>>>>>>>> I visited my daughter today and carried out your suggestions. >>>>>>>>> All works perfectly now. >>>>>>>>> I reckon the crucial thing was removing Gumtree data. >>>>>>>>> >>>>>>>>> However whilst I was there I noticed she had upgraded to High Sierra >>>>>>>>> 3 days ago. >>>>>>>>> I had previously advised her not to do this because her iMac is 2010 >>>>>>>>> and her internet speed is terrible. >>>>>>>>> I asked her about it and she said “might have been something I >>>>>>>>> clicked on”. >>>>>>>>> >>>>>>>>> But I noticed that she still had iPhoto in the Dock. >>>>>>>>> When I clicked on iPhoto it was not able to find the Library. >>>>>>>>> So I looked for Photos in the Applications folder …. NOT THERE ! >>>>>>>>> >>>>>>>>> Shouldn’t the upgrade have installed Photos and replaced iPhoto ? >>>>>>>>> >>>>>>>>> >>>>>>>>>> On 4 May 2018, at 1:24 pm, Ronni Brown <[email protected]> wrote: >>>>>>>>>> >>>>>>>>>> Hi Stephen, >>>>>>>>>> >>>>>>>>>> Bit of a tricky issue, especially when none of us are experiencing >>>>>>>>>> the problem. >>>>>>>>>> I don’t know what OS or version of Safari your daughter is running. >>>>>>>>>> >>>>>>>>>> Make sure that "private browsing” is turned off on Safari >>>>>>>>>> https://support.apple.com/en-au/KM204854?cid=acs::applesearch> >>>>>>>>>> >>>>>>>>>> Safari 11.1 >>>>>>>>>> Check Safari Preferences: >>>>>>>>>> >>>>>>>>>> Security - Web content: ✔Enable JavaScript is selected and Block >>>>>>>>>> pop-up windows is NOT selected >>>>>>>>>> Privacy - Cookies and website data: Block all cookies (is NOT >>>>>>>>>> selected) >>>>>>>>>> Extensions - if AdBlock is installed - disable it to test for >>>>>>>>>> Gumtree. And disable other extensions that could be causing the >>>>>>>>>> issue. >>>>>>>>>> You can turn them back on after testing if required. >>>>>>>>>> >>>>>>>>>> You definitely removed data related to the Gumtree website? >>>>>>>>>> 1. Choose Safari > Preferences. >>>>>>>>>> 2. Click the Privacy icon. >>>>>>>>>> 3. Click the ‘Manage Website Data’ button >>>>>>>>>> 4. Search for the name the website ‘gumtree’ whose data you want to >>>>>>>>>> remove. >>>>>>>>>> 5. In the results list, click the domain gumtree.com.au that has >>>>>>>>>> data you want to remove. >>>>>>>>>> 6. Click Remove All. >>>>>>>>>> When you're finished, click Done and close the preferences window. >>>>>>>>>> >>>>>>>>>> Note: You will need all login details for your daughter’s access to >>>>>>>>>> her gumtree account. >>>>>>>>>> >>>>>>>>>> When finished Quit Safari - then Open Safari and test the >>>>>>>>>> gumtree.com.au >>>>>>>>>> >>>>>>>>>> Cheers, >>>>>>>>>> Ronni >>>>>>>>>> >>>>>>>>>>> On 4 May 2018, at 10:52 am, Stephen Chape <[email protected]> >>>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Hi Ronni. >>>>>>>>>>> Any ideas what I should look for in Safari please ? >>>>>>>>>>> I will probably go to her place in next few days. >>>>>>>>>>> >>>>>>>>>>>> On 2 May 2018, at 3:13 pm, Stephen Chape <[email protected]> >>>>>>>>>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>> Hi Ronni. >>>>>>>>>>>> >>>>>>>>>>>> Just got word back that Gumtree works fine with Chrome. >>>>>>>>>>>> So looks like Safari requires attention ? >>>>>>>>>>>> >>>>>>>>>>>>> On 29 Apr 2018, at 3:31 pm, Stephen Chape <[email protected]> >>>>>>>>>>>>> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> Sorry Ronni. >>>>>>>>>>>>> Yes I did that. >>>>>>>>>>>>> >>>>>>>>>>>>> I am half hour away from her place. >>>>>>>>>>>>> So I have asked her to try using Chrome and let me know what >>>>>>>>>>>>> happens. >>>>>>>>>>>>> >>>>>>>>>>>>>> On 29 Apr 2018, at 12:12 pm, Ronda Brown <[email protected]> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>> But did you Clear the cache and remove cookies first? >>>>>>>>>>>>>> Then Quit Safari after clearing the cache file & cookies for the >>>>>>>>>>>>>> gumtree website. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>> >>>>>>>>>>>>>> Sent from Ronni's iPhone 7 Plus >>>>>>>>>>>>>> >>>>>>>>>>>>>>> On 29 Apr 2018, at 9:44 am, Stephen Chape <[email protected]> >>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Hi Ronni. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> It is Safari. >>>>>>>>>>>>>>> Tried Login as user. >>>>>>>>>>>>>>> Tried browsing without login. >>>>>>>>>>>>>>> Same result. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I think her son has Chrome installed so will try that and >>>>>>>>>>>>>>> report back. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On 29 Apr 2018, at 7:40 am, Ronda Brown <[email protected]> wrote: >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Hi Stephen, >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> What web browser is this happening on, Firefox or Safari? >>>>>>>>>>>>>>>> Ask her to try access Gumtree & login on another web browser? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Clear the cache and remove cookies from the website that is >>>>>>>>>>>>>>>> causing the problem. >>>>>>>>>>>>>>>> Your daughter would need to enter her login details again. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> cdn.districtm.io could be associated with handling Gumtree >>>>>>>>>>>>>>>> transactions? >>>>>>>>>>>>>>>> http://cdn.districtm.io.w3snoop.com/ >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Ronni Brown’s iPad Pro 12.9-inch 256GB >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> On 28 Apr 2018, at 1:36 pm, Stephen Chape >>>>>>>>>>>>>>>>> <[email protected]> wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Hi folks. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> A couple of weeks ago my daughter had trouble accessing >>>>>>>>>>>>>>>>> Gumtree. >>>>>>>>>>>>>>>>> Did not matter if she tried to log in or just tried as a >>>>>>>>>>>>>>>>> browser. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Each time she tried she was re-directed to this website: >>>>>>>>>>>>>>>>> cdn.districtm.io >>>>>>>>>>>>>>>>> I have no trouble using my iMac when logging in to Gumtree. >>>>>>>>>>>>>>>>> I have scanned her iMac using MalwareBytes but nothing comes >>>>>>>>>>>>>>>>> up. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> But now she tells me every time she goes to Gumtree she >>>>>>>>>>>>>>>>> finishes up with a blank white screen. >>>>>>>>>>>>>>>>> Even just using www.gumtree.com.au she gets the same thing. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Any ideas please folks ? >>>>>>>>>>>>>>>>> I have tried Googling cdn.districtm.io but have not really >>>>>>>>>>>>>>>>> learnt anything ? >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Regards, >>>>>>>>>>>>>>>>> Stephen Chape >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> >>>>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>>>> Settings & Unsubscribe - >>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>>>> -- The WA Macintosh User Group Mailing List -- >>>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>>> Settings & Unsubscribe - >>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>>> >>>>> >>>>> Regards, >>>>> Stephen Chape >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> -- The WA Macintosh User Group Mailing List -- >>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>> Settings & Unsubscribe - >>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> >> Regards, >> Stephen Chape >> >> >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > > Regards, > Stephen Chape > > > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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