Thank you Ronni and Peter. The issue here is that I cannot find Photos in the Applications folder. I also cannot find iPhoto Library in the Pictures folder.
I will have to take another look, but I am pretty sure the OS installed is 10.9.5 And when I clicked on Software Update it said already updated. I also think I saw a downloaded OS updater sitting in her Applications folder. What might happen if I run that updater again ? Gee … this is hard being half an hour from where this Mac is located. I may go back there tomorrow for another look. > On 8 May 2018, at 9:57 pm, Peter Crisp <petercr...@westnet.com.au> wrote: > > Yes, you have a good memory there Ronni. I remember that time when I got it > messed up and with your help got it sorted. > > Regards > > > Pete > > On 8 May 2018, at 8:31 pm, Ronni Brown <ro...@mac.com <mailto:ro...@mac.com>> > wrote: > >> Hi Stephen & Peter, >> >> Photos was introduced in OS X Yosemite 10.10.3 software update? What version >> of OS X did she just upgrade to High Sierra? >> ------ >> Her iPhoto Library will still be in the default location (User Home > >> Pictures folder) >> >> I posted to WAMUG on 27 April 2015 4:29pm Subject: Re: iPhoto to Photos >> migration, after Walter and Peter did not do it correctly. >> I’ve copied my email below: >> — >> Hi Walter and all members who are confused how to migrate/import to Photos >> from iPhoto. Walter & Peter have not done it correctly. >> Walter the first time you open Photos you do not import any photos from the >> desktop, you are doing a transition/import of your complete iPhoto Library. >> >> How to: Move your iPhoto or Aperture Library to Photos >> >> As you have previously been using iPhoto or Aperture on your Mac and iPhoto >> Library or Aperture Library is in the default location (User Home > Pictures >> folder) >> >> 1. When you first clicked on Photos app and the Welcome Screen appears, you >> should click on the Blue Box 'Get Started'. >> >> 2. If you were previously using iPhoto or Aperture, after clicking the 'Get >> Started', it searches your system and detects your iPhoto and Aperture >> libraries. >> Select which Library you want to use with Photos from the list >> Which (unless you changed the name of your iPhoto Library) will be 'iPhoto >> Library' >> >> 3. Once you select the library, it presents the option to set up iCloud >> Photo Library, (Apple's iCloud-based photo and video syncing and storage >> service. This will allow you to sync all the Photos from your Mac and iOS >> device to each of your other devices, keeping your edits and albums in sync.) >> At this stage, especially if you are not sure about putting ALL your >> pictures into iCloud Photo Library - I recommend you DON'T - (you can always >> set that up later under Photo's Preferences from the menu bar; it's optional >> and never required unless you want automatic, cloud-based syncing. >> >> 4. It then starts to Prepare your library to transition to Photos. >> Your old photo libraries will stay on your Mac if you decide you want to use >> iPhoto or Aperture (because it is more for Professional photographers & has >> more powerful editing tools and built-in support for external editors). >> However, if you make any changes in those libraries, they will NOT >> automatically sync over to your new Photos Library.... As I mentioned in my >> previous email below. >> >> Most of the data from iPhoto and Aperture will transfer to the Photos app. >> Faces is still the same. Also, if you were using star ratings, flags and >> color labels in iPhoto & Aperture, they are still around in Photos, but they >> are now Keywords and assigned to the photos. You'll notice your Events from >> your previous photo library is organised alongside albums in the new Photos >> app preserving your organisation. >> >> Hopefully this email and my previous emails to the list will help clear any >> confusion. >> >> On my own Macs and my clients Macs the transition has gone very smoothly and >> easy without any issues at all. >> >> Cheers, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> macOS High Sierra 10.13.4 >> >> >>> On 8 May 2018, at 7:41 pm, Peter Crisp <petercr...@westnet.com.au >>> <mailto:petercr...@westnet.com.au>> wrote: >>> >>> Hi Stephen, my recollection of the upgrade from iPhoto to Photos is >>> commenced when the User selects Photos for the first time after the OSX >>> upgrade. The on screen questions will be self explanatory from there. >>> >>> Regards >>> >>> >>> Pete >>> >>> On 8 May 2018, at 6:22 pm, Stephen Chape <chap...@bigpond.com >>> <mailto:chap...@bigpond.com>> wrote: >>> >>>> Thank you once again Ronni. >>>> >>>> I visited my daughter today and carried out your suggestions. >>>> All works perfectly now. >>>> I reckon the crucial thing was removing Gumtree data. >>>> >>>> However whilst I was there I noticed she had upgraded to High Sierra 3 >>>> days ago. >>>> I had previously advised her not to do this because her iMac is 2010 and >>>> her internet speed is terrible. >>>> I asked her about it and she said “might have been something I clicked on”. >>>> >>>> But I noticed that she still had iPhoto in the Dock. >>>> When I clicked on iPhoto it was not able to find the Library. >>>> So I looked for Photos in the Applications folder …. NOT THERE ! >>>> >>>> Shouldn’t the upgrade have installed Photos and replaced iPhoto ? >>>> >>>> >>>>> On 4 May 2018, at 1:24 pm, Ronni Brown <ro...@mac.com >>>>> <mailto:ro...@mac.com>> wrote: >>>>> >>>>> Hi Stephen, >>>>> >>>>> Bit of a tricky issue, especially when none of us are experiencing the >>>>> problem. >>>>> I don’t know what OS or version of Safari your daughter is running. >>>>> >>>>> Make sure that "private browsing” is turned off on Safari >>>>> https://support.apple.com/en-au/KM204854?cid=acs::applesearch >>>>> <https://support.apple.com/en-au/KM204854?cid=acs::applesearch>> >>>>> >>>>> Safari 11.1 >>>>> Check Safari Preferences: >>>>> >>>>> Security - Web content: ✔Enable JavaScript is selected and Block pop-up >>>>> windows is NOT selected >>>>> Privacy - Cookies and website data: Block all cookies (is NOT selected) >>>>> Extensions - if AdBlock is installed - disable it to test for Gumtree. >>>>> And disable other extensions that could be causing the issue. >>>>> You can turn them back on after testing if required. >>>>> >>>>> You definitely removed data related to the Gumtree website? >>>>> 1. Choose Safari > Preferences. >>>>> 2. Click the Privacy icon. >>>>> 3. Click the ‘Manage Website Data’ button >>>>> 4. Search for the name the website ‘gumtree’ whose data you want to >>>>> remove. >>>>> 5. In the results list, click the domain gumtree.com.au >>>>> <http://gumtree.com.au/> that has data you want to remove. >>>>> 6. Click Remove All. >>>>> When you're finished, click Done and close the preferences window. >>>>> >>>>> Note: You will need all login details for your daughter’s access to her >>>>> gumtree account. >>>>> >>>>> When finished Quit Safari - then Open Safari and test the gumtree.com.au >>>>> <http://gumtree.com.au/> >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>>> On 4 May 2018, at 10:52 am, Stephen Chape <chap...@bigpond.com >>>>>> <mailto:chap...@bigpond.com>> wrote: >>>>>> >>>>>> Hi Ronni. >>>>>> Any ideas what I should look for in Safari please ? >>>>>> I will probably go to her place in next few days. >>>>>> >>>>>>> On 2 May 2018, at 3:13 pm, Stephen Chape <chap...@bigpond.com >>>>>>> <mailto:chap...@bigpond.com>> wrote: >>>>>>> >>>>>>> Hi Ronni. >>>>>>> >>>>>>> Just got word back that Gumtree works fine with Chrome. >>>>>>> So looks like Safari requires attention ? >>>>>>> >>>>>>>> On 29 Apr 2018, at 3:31 pm, Stephen Chape <chap...@bigpond.com >>>>>>>> <mailto:chap...@bigpond.com>> wrote: >>>>>>>> >>>>>>>> Sorry Ronni. >>>>>>>> Yes I did that. >>>>>>>> >>>>>>>> I am half hour away from her place. >>>>>>>> So I have asked her to try using Chrome and let me know what happens. >>>>>>>> >>>>>>>>> On 29 Apr 2018, at 12:12 pm, Ronda Brown <ro...@mac.com >>>>>>>>> <mailto:ro...@mac.com>> wrote: >>>>>>>>> >>>>>>>>> But did you Clear the cache and remove cookies first? >>>>>>>>> Then Quit Safari after clearing the cache file & cookies for the >>>>>>>>> gumtree website. >>>>>>>>> >>>>>>>>> Cheers, >>>>>>>>> Ronni >>>>>>>>> >>>>>>>>> Sent from Ronni's iPhone 7 Plus >>>>>>>>> >>>>>>>>> On 29 Apr 2018, at 9:44 am, Stephen Chape <chap...@bigpond.com >>>>>>>>> <mailto:chap...@bigpond.com>> wrote: >>>>>>>>> >>>>>>>>>> Hi Ronni. >>>>>>>>>> >>>>>>>>>> It is Safari. >>>>>>>>>> Tried Login as user. >>>>>>>>>> Tried browsing without login. >>>>>>>>>> Same result. >>>>>>>>>> >>>>>>>>>> I think her son has Chrome installed so will try that and report >>>>>>>>>> back. >>>>>>>>>> >>>>>>>>>>> On 29 Apr 2018, at 7:40 am, Ronda Brown <ro...@mac.com >>>>>>>>>>> <mailto:ro...@mac.com>> wrote: >>>>>>>>>>> >>>>>>>>>>> Hi Stephen, >>>>>>>>>>> >>>>>>>>>>> What web browser is this happening on, Firefox or Safari? >>>>>>>>>>> Ask her to try access Gumtree & login on another web browser? >>>>>>>>>>> >>>>>>>>>>> Clear the cache and remove cookies from the website that is causing >>>>>>>>>>> the problem. >>>>>>>>>>> Your daughter would need to enter her login details again. >>>>>>>>>>> >>>>>>>>>>> cdn.districtm.io <http://cdn.districtm.io/> could be associated >>>>>>>>>>> with handling Gumtree transactions? >>>>>>>>>>> http://cdn.districtm.io.w3snoop.com/ >>>>>>>>>>> <http://cdn.districtm.io.w3snoop.com/> >>>>>>>>>>> >>>>>>>>>>> Cheers, >>>>>>>>>>> Ronni >>>>>>>>>>> >>>>>>>>>>> Ronni Brown’s iPad Pro 12.9-inch 256GB >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> On 28 Apr 2018, at 1:36 pm, Stephen Chape <chap...@bigpond.com >>>>>>>>>>> <mailto:chap...@bigpond.com>> wrote: >>>>>>>>>>> >>>>>>>>>>>> Hi folks. >>>>>>>>>>>> >>>>>>>>>>>> A couple of weeks ago my daughter had trouble accessing Gumtree. >>>>>>>>>>>> Did not matter if she tried to log in or just tried as a browser. >>>>>>>>>>>> >>>>>>>>>>>> Each time she tried she was re-directed to this website: >>>>>>>>>>>> cdn.districtm.io <http://cdn.districtm.io/> >>>>>>>>>>>> I have no trouble using my iMac when logging in to Gumtree. >>>>>>>>>>>> I have scanned her iMac using MalwareBytes but nothing comes up. >>>>>>>>>>>> >>>>>>>>>>>> But now she tells me every time she goes to Gumtree she finishes >>>>>>>>>>>> up with a blank white screen. >>>>>>>>>>>> Even just using www.gumtree.com.au <http://www.gumtree.com.au/> >>>>>>>>>>>> she gets the same thing. >>>>>>>>>>>> >>>>>>>>>>>> Any ideas please folks ? >>>>>>>>>>>> I have tried Googling cdn.districtm.io <http://cdn.districtm.io/> >>>>>>>>>>>> but have not really learnt anything ? >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Regards, >>>>>>>>>>>> Stephen Chape >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>> >>> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >> <http://www.wamug.org.au/mailinglist/archives.shtml>> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> Regards, Stephen Chape
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