Hi all. She has Time Machine running because I set it up for her a while back. So might try to find iPhoto Library on that this morning.
> On 9 May 2018, at 7:46 am, Alan Smith <[email protected]> wrote: > > Hi Stephen > > I sent a reply in error from my iPad which is probably not relevant. My > advice is to do nothing for a few days. > > On my recent macOS upgrade from Mavericks the Photos app did not > automatically install. It had been in the incompatible update list for > “years” (with pages, etc). It then became available to download for about > two days after High Sierra was installed, then it disappeared. These > “missing” incompatible apps can be downloaded - and will even possible > return to the automatic “software updates available" list in another few days. > > I also had a notification to install the final release of iPhotos which give > the additional coding needed for migration to Photos. > > Cheers > Alan > >> On 8 May 2018, at 11:49 pm, Daniel Kerr <[email protected]> wrote: >> >> Hi Stephen >> >> The first thing I would do before doing anything else, is to make sure there >> is a backup! The second thing I would do,…is make sure there is a backup!! >> Have a search for “photo” and see if anything turns up (e.g. iPhoto, Photos, >> Photos Library, iPhotos Library. (also look in the Trash). >> Just incase any of them have been moved to different locations. >> This may then help narrow it down for the reminder of the things. >> >> I’d be a bit “cautious’ of re-installing an OS install there without knowing >> which one it is (e.g. Mavericks was 10.9, Yosemite 10.10, El Capitan 10.11, >> Sierra 10.12 and of course High Sierra 10.13). >> (And for those playing along 10.0 was Cheetah, 10.1 was Puma , 10.2 Was >> Jaguar, 10.3 was Panther, 10.4 was Tiger, 10.5 was Leopard, 10.6 was Snow >> Leopard, 10.7 was Lion, and 10.8 was Mountain Lion - and I didn’t even have >> to go look that up,….lol). >> >> If you are running 10.9.5, you could try the last patch Combo installer >> again. This may get the iPhoto back (though sometimes if it’s not there it >> won’t “update” it). >> You can get the full Combo update here - https://support.apple.com/kb/dl1760 >> >> But without seeing the machine, or a bit more info I’d be a bit cautious of >> which steps to take, as obviously wouldn’t want to do anything to make it >> “worse”. >> >> Hope something there helps. >> >> Kind regards >> Daniel >> >> --- >> Daniel Kerr >> MacWizardry >> >> Phone: 0414 795 960 >> Email: <daniel AT macwizardry.com.au> >> Web: <http://www.macwizardry.com.au> >> >> >> **For everything Apple** >> >> NOTE: Any information provided in this email may be my personal opinion and >> as such should be taken accordingly, and may not be the views of >> MacWizardry. Any information provided does not offer or warrant any form of >> warranty or accept liability. It would be appreciated that if any >> information in this email is to be disseminated, distributed or copied, that >> permission by the author be requested. >> >>> On 8 May 2018, at 11:08 pm, Stephen Chape <[email protected]> wrote: >>> >>> Thank you Ronni and Peter. >>> The issue here is that I cannot find Photos in the Applications folder. >>> I also cannot find iPhoto Library in the Pictures folder. >>> >>> I will have to take another look, but I am pretty sure the OS installed is >>> 10.9.5 >>> And when I clicked on Software Update it said already updated. >>> I also think I saw a downloaded OS updater sitting in her Applications >>> folder. >>> What might happen if I run that updater again ? >>> >>> Gee … this is hard being half an hour from where this Mac is located. >>> I may go back there tomorrow for another look. >>> >>>> On 8 May 2018, at 9:57 pm, Peter Crisp <[email protected]> wrote: >>>> >>>> Yes, you have a good memory there Ronni. I remember that time when I got >>>> it messed up and with your help got it sorted. >>>> >>>> Regards >>>> >>>> >>>> Pete >>>> >>>> On 8 May 2018, at 8:31 pm, Ronni Brown <[email protected]> wrote: >>>> >>>>> Hi Stephen & Peter, >>>>> >>>>> Photos was introduced in OS X Yosemite 10.10.3 software update? What >>>>> version of OS X did she just upgrade to High Sierra? >>>>> ------ >>>>> Her iPhoto Library will still be in the default location (User Home > >>>>> Pictures folder) >>>>> >>>>> I posted to WAMUG on 27 April 2015 4:29pm Subject: Re: iPhoto to Photos >>>>> migration, after Walter and Peter did not do it correctly. >>>>> I’ve copied my email below: >>>>> — >>>>> Hi Walter and all members who are confused how to migrate/import to >>>>> Photos from iPhoto. Walter & Peter have not done it correctly. >>>>> Walter the first time you open Photos you do not import any photos from >>>>> the desktop, you are doing a transition/import of your complete iPhoto >>>>> Library. >>>>> >>>>> How to: Move your iPhoto or Aperture Library to Photos >>>>> >>>>> As you have previously been using iPhoto or Aperture on your Mac and >>>>> iPhoto Library or Aperture Library is in the default location (User Home >>>>> > Pictures folder) >>>>> >>>>> 1. When you first clicked on Photos app and the Welcome Screen appears, >>>>> you should click on the Blue Box 'Get Started'. >>>>> >>>>> 2. If you were previously using iPhoto or Aperture, after clicking the >>>>> 'Get Started', it searches your system and detects your iPhoto and >>>>> Aperture libraries. >>>>> Select which Library you want to use with Photos from the list >>>>> Which (unless you changed the name of your iPhoto Library) will be >>>>> 'iPhoto Library' >>>>> >>>>> 3. Once you select the library, it presents the option to set up iCloud >>>>> Photo Library, (Apple's iCloud-based photo and video syncing and storage >>>>> service. This will allow you to sync all the Photos from your Mac and iOS >>>>> device to each of your other devices, keeping your edits and albums in >>>>> sync.) >>>>> At this stage, especially if you are not sure about putting ALL your >>>>> pictures into iCloud Photo Library - I recommend you DON'T - (you can >>>>> always set that up later under Photo's Preferences from the menu bar; >>>>> it's optional and never required unless you want automatic, cloud-based >>>>> syncing. >>>>> >>>>> 4. It then starts to Prepare your library to transition to Photos. >>>>> Your old photo libraries will stay on your Mac if you decide you want to >>>>> use iPhoto or Aperture (because it is more for Professional photographers >>>>> & has more powerful editing tools and built-in support for external >>>>> editors). >>>>> However, if you make any changes in those libraries, they will NOT >>>>> automatically sync over to your new Photos Library.... As I mentioned in >>>>> my previous email below. >>>>> >>>>> Most of the data from iPhoto and Aperture will transfer to the Photos >>>>> app. Faces is still the same. Also, if you were using star ratings, flags >>>>> and color labels in iPhoto & Aperture, they are still around in Photos, >>>>> but they are now Keywords and assigned to the photos. You'll notice your >>>>> Events from your previous photo library is organised alongside albums in >>>>> the new Photos app preserving your organisation. >>>>> >>>>> Hopefully this email and my previous emails to the list will help clear >>>>> any confusion. >>>>> >>>>> On my own Macs and my clients Macs the transition has gone very smoothly >>>>> and easy without any issues at all. >>>>> >>>>> Cheers, >>>>> Ronni >>>>> >>>>> 13-inch MacBook Air (April 2014) >>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >>>>> 8GB 1600MHz LPDDR3 SDRAM >>>>> 512GB PCIe-based Flash Storage >>>>> >>>>> macOS High Sierra 10.13.4 >>>>> >>>>> >>>>>> On 8 May 2018, at 7:41 pm, Peter Crisp <[email protected]> wrote: >>>>>> >>>>>> Hi Stephen, my recollection of the upgrade from iPhoto to Photos is >>>>>> commenced when the User selects Photos for the first time after the OSX >>>>>> upgrade. The on screen questions will be self explanatory from there. >>>>>> >>>>>> Regards >>>>>> >>>>>> >>>>>> Pete >>>>>> >>>>>> On 8 May 2018, at 6:22 pm, Stephen Chape <[email protected]> wrote: >>>>>> >>>>>>> Thank you once again Ronni. >>>>>>> >>>>>>> I visited my daughter today and carried out your suggestions. >>>>>>> All works perfectly now. >>>>>>> I reckon the crucial thing was removing Gumtree data. >>>>>>> >>>>>>> However whilst I was there I noticed she had upgraded to High Sierra 3 >>>>>>> days ago. >>>>>>> I had previously advised her not to do this because her iMac is 2010 >>>>>>> and her internet speed is terrible. >>>>>>> I asked her about it and she said “might have been something I clicked >>>>>>> on”. >>>>>>> >>>>>>> But I noticed that she still had iPhoto in the Dock. >>>>>>> When I clicked on iPhoto it was not able to find the Library. >>>>>>> So I looked for Photos in the Applications folder …. NOT THERE ! >>>>>>> >>>>>>> Shouldn’t the upgrade have installed Photos and replaced iPhoto ? >>>>>>> >>>>>>> >>>>>>>> On 4 May 2018, at 1:24 pm, Ronni Brown <[email protected]> wrote: >>>>>>>> >>>>>>>> Hi Stephen, >>>>>>>> >>>>>>>> Bit of a tricky issue, especially when none of us are experiencing the >>>>>>>> problem. >>>>>>>> I don’t know what OS or version of Safari your daughter is running. >>>>>>>> >>>>>>>> Make sure that "private browsing” is turned off on Safari >>>>>>>> https://support.apple.com/en-au/KM204854?cid=acs::applesearch> >>>>>>>> >>>>>>>> Safari 11.1 >>>>>>>> Check Safari Preferences: >>>>>>>> >>>>>>>> Security - Web content: ✔Enable JavaScript is selected and Block >>>>>>>> pop-up windows is NOT selected >>>>>>>> Privacy - Cookies and website data: Block all cookies (is NOT selected) >>>>>>>> Extensions - if AdBlock is installed - disable it to test for >>>>>>>> Gumtree. And disable other extensions that could be causing the issue. >>>>>>>> You can turn them back on after testing if required. >>>>>>>> >>>>>>>> You definitely removed data related to the Gumtree website? >>>>>>>> 1. Choose Safari > Preferences. >>>>>>>> 2. Click the Privacy icon. >>>>>>>> 3. Click the ‘Manage Website Data’ button >>>>>>>> 4. Search for the name the website ‘gumtree’ whose data you want to >>>>>>>> remove. >>>>>>>> 5. In the results list, click the domain gumtree.com.au that has >>>>>>>> data you want to remove. >>>>>>>> 6. Click Remove All. >>>>>>>> When you're finished, click Done and close the preferences window. >>>>>>>> >>>>>>>> Note: You will need all login details for your daughter’s access to >>>>>>>> her gumtree account. >>>>>>>> >>>>>>>> When finished Quit Safari - then Open Safari and test the >>>>>>>> gumtree.com.au >>>>>>>> >>>>>>>> Cheers, >>>>>>>> Ronni >>>>>>>> >>>>>>>>> On 4 May 2018, at 10:52 am, Stephen Chape <[email protected]> wrote: >>>>>>>>> >>>>>>>>> Hi Ronni. >>>>>>>>> Any ideas what I should look for in Safari please ? >>>>>>>>> I will probably go to her place in next few days. >>>>>>>>> >>>>>>>>>> On 2 May 2018, at 3:13 pm, Stephen Chape <[email protected]> wrote: >>>>>>>>>> >>>>>>>>>> Hi Ronni. >>>>>>>>>> >>>>>>>>>> Just got word back that Gumtree works fine with Chrome. >>>>>>>>>> So looks like Safari requires attention ? >>>>>>>>>> >>>>>>>>>>> On 29 Apr 2018, at 3:31 pm, Stephen Chape <[email protected]> >>>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Sorry Ronni. >>>>>>>>>>> Yes I did that. >>>>>>>>>>> >>>>>>>>>>> I am half hour away from her place. >>>>>>>>>>> So I have asked her to try using Chrome and let me know what >>>>>>>>>>> happens. >>>>>>>>>>> >>>>>>>>>>>> On 29 Apr 2018, at 12:12 pm, Ronda Brown <[email protected]> wrote: >>>>>>>>>>>> >>>>>>>>>>>> But did you Clear the cache and remove cookies first? >>>>>>>>>>>> Then Quit Safari after clearing the cache file & cookies for the >>>>>>>>>>>> gumtree website. >>>>>>>>>>>> >>>>>>>>>>>> Cheers, >>>>>>>>>>>> Ronni >>>>>>>>>>>> >>>>>>>>>>>> Sent from Ronni's iPhone 7 Plus >>>>>>>>>>>> >>>>>>>>>>>> On 29 Apr 2018, at 9:44 am, Stephen Chape <[email protected]> >>>>>>>>>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Hi Ronni. >>>>>>>>>>>>> >>>>>>>>>>>>> It is Safari. >>>>>>>>>>>>> Tried Login as user. >>>>>>>>>>>>> Tried browsing without login. >>>>>>>>>>>>> Same result. >>>>>>>>>>>>> >>>>>>>>>>>>> I think her son has Chrome installed so will try that and report >>>>>>>>>>>>> back. >>>>>>>>>>>>> >>>>>>>>>>>>>> On 29 Apr 2018, at 7:40 am, Ronda Brown <[email protected]> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>> Hi Stephen, >>>>>>>>>>>>>> >>>>>>>>>>>>>> What web browser is this happening on, Firefox or Safari? >>>>>>>>>>>>>> Ask her to try access Gumtree & login on another web browser? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Clear the cache and remove cookies from the website that is >>>>>>>>>>>>>> causing the problem. >>>>>>>>>>>>>> Your daughter would need to enter her login details again. >>>>>>>>>>>>>> >>>>>>>>>>>>>> cdn.districtm.io could be associated with handling Gumtree >>>>>>>>>>>>>> transactions? >>>>>>>>>>>>>> http://cdn.districtm.io.w3snoop.com/ >>>>>>>>>>>>>> >>>>>>>>>>>>>> Cheers, >>>>>>>>>>>>>> Ronni >>>>>>>>>>>>>> >>>>>>>>>>>>>> Ronni Brown’s iPad Pro 12.9-inch 256GB >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> On 28 Apr 2018, at 1:36 pm, Stephen Chape <[email protected]> >>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> Hi folks. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> A couple of weeks ago my daughter had trouble accessing Gumtree. >>>>>>>>>>>>>>> Did not matter if she tried to log in or just tried as a >>>>>>>>>>>>>>> browser. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Each time she tried she was re-directed to this website: >>>>>>>>>>>>>>> cdn.districtm.io >>>>>>>>>>>>>>> I have no trouble using my iMac when logging in to Gumtree. >>>>>>>>>>>>>>> I have scanned her iMac using MalwareBytes but nothing comes up. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> But now she tells me every time she goes to Gumtree she >>>>>>>>>>>>>>> finishes up with a blank white screen. >>>>>>>>>>>>>>> Even just using www.gumtree.com.au she gets the same thing. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Any ideas please folks ? >>>>>>>>>>>>>>> I have tried Googling cdn.districtm.io but have not really >>>>>>>>>>>>>>> learnt anything ? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Regards, >>>>>>>>>>>>>>> Stephen Chape >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>> >>>>>> >>>>> >>>>> >>>>> >>>>> -- The WA Macintosh User Group Mailing List -- >>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>>> Settings & Unsubscribe - >>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> >>> >>> Regards, >>> Stephen Chape >>> >>> >>> >>> >>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> Regards, Stephen Chape
-- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
