Sorry - smoke coming out of my ears I guess this is the sad result of a great WA company being taken over by TPG I have been a loyal iiNet customer for 25 years
15 days ago I signed up with iiNet to switch from iiNet Broadband to iiNet NBN After numerous stuff-ups, being on hold for 20 - 40 minutes at a time, not receiving promised call-backs, receiving a call-back yesterday FIVE hours after requesting one etc I am still not connected to the NBN. Finally my hardware arrived on Friday afternoon. I connected it as instructed on Saturday - guess what? It doesn’t work. Finally have been told today that it can’t proceed as iiNet are waiting for my connection request to be lodged with NBN.CO I asked the caller whose job was that - she replied -“iinet’s” Not satisfactory? Don’t worry sir it should all be taken care of in the next 2 to 3 days. And don’t disconnect anything in the meantime So now I wait for up to another 3 days with no Internet (as i had to disconnect my existing Broadband. Far-Out!!!! Rod Blitvich - Amy & Sam’s Dad . . . . . . . . . . . . . . . . . . . . . . . . . . Good Ideas 0409 681 256 [email protected] <x-msg://329/[email protected]>
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