We had a fairly easy ride with Iinet side of things for the switch to NBN, any holdups were with NBNco. As we’ve been on for a year or more the pain of switchover is long forgotten. Iinet have also been reliable with phone support over the years. No complaints here.
Sent from my iPad > On 17 Feb 2019, at 11:18 am, Peter Curtis <[email protected]> wrote: > > Hi > We had to go on the NBN shortly and on my brother in law’s recommendation I > tried Aussie Broadband. The result has been fantastic! Cheaper, guaranteed > Australian call centre (which makes a huge difference being older and > deafer), constant updates of what is going on (whilst connecting) Since > connecting absolutely no problems at all. I still keep waiting for the catch, > but so far, none. Perhaps I was just lucky, but I’m sold. > Kind regards > Peter > >> On 17 Feb 2019, at 8:50 am, Rod Blitvich <[email protected]> wrote: >> >> Sorry - smoke coming out of my ears >> I guess this is the sad result of a great WA company being taken over by TPG >> I have been a loyal iiNet customer for 25 years >> >> 15 days ago I signed up with iiNet to switch from iiNet Broadband to iiNet >> NBN >> After numerous stuff-ups, being on hold for 20 - 40 minutes at a time, not >> receiving promised call-backs, receiving a call-back yesterday FIVE hours >> after requesting one etc I am still not connected to the NBN. >> >> Finally my hardware arrived on Friday afternoon. >> I connected it as instructed on Saturday - guess what? It doesn’t work. >> Finally have been told today that it can’t proceed as iiNet are waiting for >> my connection request to be lodged with NBN.CO >> I asked the caller whose job was that - she replied -“iinet’s” >> Not satisfactory? >> >> Don’t worry sir it should all be taken care of in the next 2 to 3 days. >> And don’t disconnect anything in the meantime >> So now I wait for up to another 3 days with no Internet (as i had to >> disconnect my existing Broadband. >> >> Far-Out!!!! >> >> <image.gif> >> >> Rod Blitvich - Amy & Sam’s Dad >> . . . . . . . . . . . . . . . . . . . . . . . . . . >> Good Ideas >> 0409 681 256 >> [email protected] >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
