Similar with ‘Bigpuddle’. Took 2-3 months to get a reliable full time
connection. Countless phones calls...
Now working.
One thing we asked for was upgrade to mobile data allowance- for free, as we
had no, or unreliable, home line or internet for weeks.
Brian Risbey
OS12.1.4 👨🏻💻☕️
On 17 Feb 2019, at 08:50, Rod Blitvich <rb...@iinet.net.au> wrote:
Sorry - smoke coming out of my ears
I guess this is the sad result of a great WA company being taken over by TPG
I have been a loyal iiNet customer for 25 years
15 days ago I signed up with iiNet to switch from iiNet Broadband to iiNet NBN
After numerous stuff-ups, being on hold for 20 - 40 minutes at a time, not
receiving promised call-backs, receiving a call-back yesterday FIVE hours after
requesting one etc I am still not connected to the NBN.
Finally my hardware arrived on Friday afternoon.
I connected it as instructed on Saturday - guess what? It doesn’t work.
Finally have been told today that it can’t proceed as iiNet are waiting for my
connection request to be lodged with NBN.CO
I asked the caller whose job was that - she replied -“iinet’s”
Not satisfactory?
Don’t worry sir it should all be taken care of in the next 2 to 3 days.
And don’t disconnect anything in the meantime
So now I wait for up to another 3 days with no Internet (as i had to disconnect
my existing Broadband.
Far-Out!!!!
<image.gif>
Rod Blitvich - Amy & Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . .
Good Ideas
0409 681 256
rb...@iinet.net.au
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