Hello again, and please excuse me digging in old mud! Am Samstag, 22. August 2009 00:58:13 schrieb Dennis Schridde: > Am Samstag, 22. August 2009 00:29:03 schrieb bugs buggy: > > It has come up that some of the resolutions we currently use for trac > > can seem to be a bit harsh in tone. > > > > Mainly, the issue is, if a user has some kind of feature request, then > > what should be done with it? > > > > If we close it as invalid, that could be conscrewed as us telling them > > to bugger off... > > If we don't close it, then it clogs up the pipeline so to speak. > > Trac has (had?) some powerful filtering possibilities. Maybe they could be > of use? > In earlier versions, the most powerful variant were direct SQL queries, > which could be "saved" and made available to regular users. It was > considered to implement an easier "report generator wizard", but I do not > know whether they already implemented that in current versions. > If not, maybe that feature could be made available to commiters/developers? > It should then be able to filter based on type, state, tags, assignee, etc. > in various ways. > > I would not generally forbid users to submit feature requests. > Bad/stupid/insane requests can be closed, and good and reasonable tickets > can gather ideas/opinions until someone finds the time to do them. > Finaly, small requests can be implemented during lunchbreak, or whenever > someone feels like doing just a little bit to push Warzone forward. (Also > popular for "spare time" wz devs?) > > [...] > > About the additional resolution: You should use "later" instead. That is > quite standard among most bugtrackers and usually means "not now, but we > will reconsider it". Do we have any final decision on this from the active team? It does not seem as if feature requests are stopping, and they do not get less interesting either...
--Devu
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