Do you have an anti-virus installed? Firewalling is all well and good, but it only defends against attacks from the outside.

It sounds to me like you have a virus.

Update/get an antivirus (http://www.girsoft.com/ is pretty good) and run it. then, if it reports a virus and you can afford the time, do the following:

1. Backup all your data to REMOVABLE storage (CD/ZIP Disk/Tape/Floppy disk if you have to!)
2. Ensure you have all registration codes for all your software to hand.
3. Format your hard-disk using the tools on the windows CD. DO NOT trust any software that is on your PC at the moment.
4. re-install Windows - DO NOT UP DATE TO THE LATEST SERVICE PACKS YET
5. install an anti-virus, update it and run it.
6. If the Antivirus is clear, install some firewall software and configure it so that it will not let anything in or out. If you can get one that asks every time a piece of software requires acces, then do it and only grant access when you are using the software.
7. Run the anti-virus
8. Install all your software and enter the registration codes
9. Update (if needed) and run the anti-virus
10. Update windows and set it to ask if you want to install future updates. DO NOT SET IT TO HAPPEN AUTOMATICALLY.
11. You guessed it, run the anti-virus
12. restore your data
13. run the anti-virus.


By taking these steps (and yes, I am aware that this could take an entire day to do) you can ensure that your PC is reasonably well protected.

In my opinion, until Microsoft software is shipped in a finished condition instead of what most supliers would consider a beta, you should, at best, only update windows when you have to, make sure your firewall is locked down completely, keep an uptodate anti-virus database, run scans daily and only install software if you can ensure it's integrity and code.

Hope this is of some help to you all,

Cheers,

Matt

PBC Web Design wrote:
Hi,

I'm having a ~really scary~ problem. Two days ago my computer started acting up. It seems to be browser related from what I can tell so far. What happens is that when I open my browser (so far Firefox and IE6) my computer goes into a reboot all on it's own no matter what's open for programs. When it comes back up I get the Microsoft "system has just recovered from a serious error" message. Obviously this is not a good thing to have happening, not only for my web design business but for my hard drive and all my programs and hard work! I'm afraid I'll totally trash my hard drive if I don't find the fix for this soon! All these unexpected, non-self initiated reboots w/open programs is bound to cause me major problems I would think.

The day this began happening I upgraded two things, my ZoneAlarm firewall and my Web CEO program. I also started into affiliates for one of my web sites, meaning I started collecting affiliate links and adding them to a site. Therefore I have a number of affiliate links in my Dreamweaver for this particular site. These are the only things that I can recall doing anything in/with/to prior to this problem starting.

This is what I've done so far to try to track down the problem:

1) Disabled ZoneAlarm - problem still exists
2) Done a System Restore back one day - problem still exists. Tried a second System Restore to the next point back (previous day to this problem starting) and my computer tells me it can't restore to that point. 3) I have a post into the Web CEO people to see if they have any idea if there was something in their program update that might cause this to happen. 4) Done a search for /dw/bluetwo.asp (found in the info of the error msg in #6 below) 5) Run SpyBot Search and Destroy, Run AdAware, run a virus check, run Norton Disk Doctor
6) Dug into the Microsoft "send error" thing and this is what I found:
______________

Server=watson.microsoft.com
UI LCID=1033
Flags=123152
Brand=WINDOWS
TitleName=Microsoft Windows
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
RegSubPath=Microsoft\PCHealth\ErrorReporting\DW
ErrorText=A log of this error has been created.
HeaderText=The system has recovered from a serious error.
Stage2URL=
Stage2URL=/dw/bluetwo.asp?BCCode=c5&BCP1=00000004&BCP2=00000002&BCP3=00000001&BCP4=8053AF42&OSVer=5_1_2600&SP=1_0&Product=768_1 DataFiles=C:\WINDOWS\Minidump\Mini091705-02.dmp|C:\DOCUME~1\Colgan\LOCALS~1\Temp\WER12.tmp.dir00\sysdata.xml
ErrorSubPath=blue
_______________

I'm considering renaming this file folder that holds the msg above ( in a manifest.txt file ) and seeing if that cures the problem, it's in a TEMP folder so it should be just a temporary unneeded file, shouldn't it? I'm afraid to just go and do this w/o some input ... might render my computer totally out of service if I just jump into doing this w/o knowing enough about it. The only other file in that folder is called: sysdata.xml which I've not opened - afraid to!

I figure it's not a mouse problem (I have a cordless mouse and keyboard) because this is only happening when I open a browser, not my programs. It also doesn't matter if any programs are open or not - problem still occurs. It's intermittent. Sometimes will happen immediately upon attempting to open a browser window, other times will happen when clicking from one page to another ... but never seems to take long to do this - a few clicks of the web browser at most.

Any and all help ~greatly~ appreciated. Since I just recently reformatted this hard drive a couple months ago and don't have the time to do it again right now ... I'm hoping to find a much simpler fix. At the moment I'm afraid to even open a browser and I've got work to do and need my browsers!

Thank you!

•» Deb «•
http://www.puterbug.com
Professional Web Design, SEO
VPS Web Hosting Services
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