>Hi,
>
>Sounds almost identical to my situation. Before the rate increase from
>$4.95 to $7.95, I signed up for my free week. I decided to join before my
>week was up, but couldn't access the site because of something on their end.
>When I could access again, my trial was up and it wouldn't let me join under
>my current login/e-mail. So I joined with another, but never had access to
>their alleged secure-server. All was well until they notified me of a rate
>hike and offered me a year at the old $49 annual rate so I jumped. My first
>credit card charges were for $4.95 two times for the same month, plus $49.00
>three times. Seems that though they wouldn't let me join under the old
>login, they took my money anyway. It took weeks to get it ironed out, and I
>finally resorted to using the phone and thinly disguised threats. The only
>e-mail responses I got were by auto-responder (bleck). I have yet to get
>CEUs I signed up for in August.
Linda, thanks for your comments. I have received several human-generated
emails (I think :) in response to my earlier complaints, but nothing yet
about the double-charging.
I didn't find a phone number on their site, do you have it? Am I just
missing it?
So it sounds like, despite your problems with ZDU, that you're still
involved with it. I'm sure not going to pay a year in advance for their
"services", but I am going to try and persist and take the perl course I
want to take. I think this is _the_ way to further my professional
education, and if they can work the bugs out it will be great. Whether they
can make it a positive experience or not remains to be seen. I do find it
amusing that your online class discussions include discussion about the
problems ZDU is having :>) They have to realize that if they don't get
their act together, bad word of mouth will kill them. Since their audience
is only online, bad vibes will spread at light speed, and there isn't a
damn thing they can do about it.
Barry
--
Barry Lee Brisco <mailto:[EMAIL PROTECTED]>
Web Design & Development - Online Marketing <http://www.ToTheWeb.com>
Web portfolio at <http://www.ToTheWeb.com/portfolio.html>
____________________________________________________________________
--------------------------------------------------------------------
Join The NEW Web Consultants Association FORUMS and CHAT:
Register Today at: http://just4u.com/forums/
Web Consultants Web Site : http://just4u.com/webconsultants
Give the Gift of Life This Year...
Just4U Stop Smoking Support forum - helping smokers for
over three years-tell a friend: http://just4u.com/forums/
To get 500 Banner Ads for FREE
go to http://www.linkbuddies.com/start.go?id=111261
---------------------------------------------------------------------
