I have a rather strange problem.

On my production server I'm running apache and mod_wsgi.

I have reports that I generate using reportlab.  In some of the reports I 
display a corporate logo which is stored in a .png file.

If I start web2py from the command line (using the rocket server) my 
reports work fine.  When I run them through apache and mod_wsgi I get the 
following:

Traceback (most recent call last):
 File "C:\prod\web2py\gluon\restricted.py", line 212, in restricted
 exec ccode in environment
 File "C:\prod\web2py\applications\infocenter\controllers/reports.py", line 
179, in <module>
 File "C:\prod\web2py\gluon\globals.py", line 188, in <lambda>
 self._caller = lambda f: f()
 File "C:\prod\web2py\gluon\tools.py", line 2911, in f
 return action(*a, **b)
 File "C:\prod\web2py\applications\infocenter\controllers/reports.py", line 
46, in corporateList
 rpt.corporateList(letters_file, auth.user.id)
 File "applications\infocenter\modules\reports\corporateList.py", line 245, 
in corporateList
 go(doc, db)
 File "applications\infocenter\modules\reports\corporateList.py", line 228, 
in go
 doc.build(reportStory, onFirstPage=firstPage, onLaterPages=subsequentPages)
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
, line 1117, in build
 BaseDocTemplate.build(self,flowables, canvasmaker=canvasmaker)
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
, line 877, in build
 self.clean_hanging()
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
, line 510, in clean_hanging
 self.handle_flowable(self._hanging)
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
, line 757, in handle_flowable
 f.apply(self)
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
, line 140, in apply
 getattr(doc,arn)(*args)
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
, line 1093, in handle_pageBegin
 self._handle_pageBegin()
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
, line 535, in handle_pageBegin
 self.pageTemplate.onPage(self.canv,self)
 File "applications\infocenter\modules\reports\corporateList.py", line 91, 
in firstPage
 PAGE_HEIGHT-(1.15*inch), 55, 55)
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfgen\canvas.py"
, line 857, in drawImage
 imgObj = pdfdoc.PDFImageXObject(name, image, mask=mask)
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py"
, line 2094, in __init__
 self.loadImageFromA85(src)
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py"
, line 2100, in loadImageFromA85
 imagedata = map(string.strip,pdfutils.makeA85Image(source,IMG=IMG))
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfutils.py"
, line 34, in makeA85Image
 raw = img.getRGBData()
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py"
, line 658, in getRGBData
 annotateException('\nidentity=%s'%self.identity())
 File 
"C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py"
, line 653, in getRGBData
 im = im.convert('RGB')
 File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py",line 
679, in convert
 self.load()
 File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py"
, line 164, in load
 self.load_prepare()
 File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg
\PngImagePlugin.py", line 381, in load_prepare
 ImageFile.ImageFile.load_prepare(self)
 File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py"
, line 231, in load_prepare
 self.im = Image.core.new(self.mode, self.size)
 File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py",line 
37, in __getattr__
 raise ImportError("The _imaging C module is not installed")
ImportError: The _imaging C module is not installed
identity=[ImageReader@0x2b5aa50 filename=
'c:/prod/web2py/applications/InfoCenter/static/images/logo.png']
 handle_pageBegin args=()


Any idea why this is happening?  I'm thinking it has something to do with 
the full path of the image file being specified here in the log.  Ideas?

-Jim

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