No, I'm not sure. How could I tell? -Jim
On Wed, Oct 24, 2012 at 9:45 AM, Niphlod <[email protected]> wrote: > your exception points to > http://effbot.org/zone/pil-imaging-not-installed.htm > > are you sure that apache and shell version of python are the same and can > reach the same modules ? > > > On Wednesday, October 24, 2012 4:36:09 PM UTC+2, Jim S wrote: >> >> I have a rather strange problem. >> >> On my production server I'm running apache and mod_wsgi. >> >> I have reports that I generate using reportlab. In some of the reports I >> display a corporate logo which is stored in a .png file. >> >> If I start web2py from the command line (using the rocket server) my >> reports work fine. When I run them through apache and mod_wsgi I get the >> following: >> >> Traceback (most recent call last): >> File "C:\prod\web2py\gluon\restricted.py", line 212, in restricted >> exec ccode in environment >> File "C:\prod\web2py\applications\infocenter\controllers/reports.py",line >> 179, in <module> >> File "C:\prod\web2py\gluon\globals.py", line 188, in <lambda> >> self._caller = lambda f: f() >> File "C:\prod\web2py\gluon\tools.py", line 2911, in f >> return action(*a, **b) >> File "C:\prod\web2py\applications\infocenter\controllers/reports.py",line >> 46, in corporateList >> rpt.corporateList(letters_file, auth.user.id) >> File "applications\infocenter\modules\reports\corporateList.py", line >> 245, in corporateList >> go(doc, db) >> File "applications\infocenter\modules\reports\corporateList.py", line >> 228, in go >> doc.build(reportStory, onFirstPage=firstPage, onLaterPages= >> subsequentPages) >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >> , line 1117, in build >> BaseDocTemplate.build(self,flowables, canvasmaker=canvasmaker) >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >> , line 877, in build >> self.clean_hanging() >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >> , line 510, in clean_hanging >> self.handle_flowable(self._hanging) >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >> , line 757, in handle_flowable >> f.apply(self) >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >> , line 140, in apply >> getattr(doc,arn)(*args) >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >> , line 1093, in handle_pageBegin >> self._handle_pageBegin() >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >> , line 535, in handle_pageBegin >> self.pageTemplate.onPage(self.canv,self) >> File "applications\infocenter\modules\reports\corporateList.py", line 91 >> , in firstPage >> PAGE_HEIGHT-(1.15*inch), 55, 55) >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfgen\canvas.py" >> , line 857, in drawImage >> imgObj = pdfdoc.PDFImageXObject(name, image, mask=mask) >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py" >> , line 2094, in __init__ >> self.loadImageFromA85(src) >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py" >> , line 2100, in loadImageFromA85 >> imagedata = map(string.strip,pdfutils.makeA85Image(source,IMG=IMG)) >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfutils.py" >> , line 34, in makeA85Image >> raw = img.getRGBData() >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py" >> , line 658, in getRGBData >> annotateException('\nidentity=%s'%self.identity()) >> File >> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py" >> , line 653, in getRGBData >> im = im.convert('RGB') >> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py",line >> 679, in convert >> self.load() >> File >> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py",line >> 164, in load >> self.load_prepare() >> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg >> \PngImagePlugin.py", line 381, in load_prepare >> ImageFile.ImageFile.load_prepare(self) >> File >> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py",line >> 231, in load_prepare >> self.im = Image.core.new(self.mode, self.size) >> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py",line >> 37, in __getattr__ >> raise ImportError("The _imaging C module is not installed") >> ImportError: The _imaging C module is not installed >> identity=[ImageReader@0x2b5aa50 filename= >> 'c:/prod/web2py/applications/InfoCenter/static/images/logo.png'] >> handle_pageBegin args=() >> >> >> Any idea why this is happening? I'm thinking it has something to do with >> the full path of the image file being specified here in the log. Ideas? >> >> -Jim >> > -- > > > > --
