your exception points to
http://effbot.org/zone/pil-imaging-not-installed.htm
are you sure that apache and shell version of python are the same and can
reach the same modules ?
On Wednesday, October 24, 2012 4:36:09 PM UTC+2, Jim S wrote:
>
> I have a rather strange problem.
>
> On my production server I'm running apache and mod_wsgi.
>
> I have reports that I generate using reportlab. In some of the reports I
> display a corporate logo which is stored in a .png file.
>
> If I start web2py from the command line (using the rocket server) my
> reports work fine. When I run them through apache and mod_wsgi I get the
> following:
>
> Traceback (most recent call last):
> File "C:\prod\web2py\gluon\restricted.py", line 212, in restricted
> exec ccode in environment
> File "C:\prod\web2py\applications\infocenter\controllers/reports.py",line
> 179, in <module>
> File "C:\prod\web2py\gluon\globals.py", line 188, in <lambda>
> self._caller = lambda f: f()
> File "C:\prod\web2py\gluon\tools.py", line 2911, in f
> return action(*a, **b)
> File "C:\prod\web2py\applications\infocenter\controllers/reports.py",line
> 46, in corporateList
> rpt.corporateList(letters_file, auth.user.id)
> File "applications\infocenter\modules\reports\corporateList.py", line 245
> , in corporateList
> go(doc, db)
> File "applications\infocenter\modules\reports\corporateList.py", line 228
> , in go
> doc.build(reportStory, onFirstPage=firstPage, onLaterPages=
> subsequentPages)
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
> , line 1117, in build
> BaseDocTemplate.build(self,flowables, canvasmaker=canvasmaker)
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
> , line 877, in build
> self.clean_hanging()
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
> , line 510, in clean_hanging
> self.handle_flowable(self._hanging)
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
> , line 757, in handle_flowable
> f.apply(self)
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
> , line 140, in apply
> getattr(doc,arn)(*args)
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
> , line 1093, in handle_pageBegin
> self._handle_pageBegin()
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py"
> , line 535, in handle_pageBegin
> self.pageTemplate.onPage(self.canv,self)
> File "applications\infocenter\modules\reports\corporateList.py", line 91,
> in firstPage
> PAGE_HEIGHT-(1.15*inch), 55, 55)
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfgen\canvas.py"
> , line 857, in drawImage
> imgObj = pdfdoc.PDFImageXObject(name, image, mask=mask)
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py"
> , line 2094, in __init__
> self.loadImageFromA85(src)
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py"
> , line 2100, in loadImageFromA85
> imagedata = map(string.strip,pdfutils.makeA85Image(source,IMG=IMG))
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfutils.py"
> , line 34, in makeA85Image
> raw = img.getRGBData()
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py"
> , line 658, in getRGBData
> annotateException('\nidentity=%s'%self.identity())
> File
> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py"
> , line 653, in getRGBData
> im = im.convert('RGB')
> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py",line
> 679, in convert
> self.load()
> File
> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py",line
> 164, in load
> self.load_prepare()
> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg
> \PngImagePlugin.py", line 381, in load_prepare
> ImageFile.ImageFile.load_prepare(self)
> File
> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py",line
> 231, in load_prepare
> self.im = Image.core.new(self.mode, self.size)
> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py",line
> 37, in __getattr__
> raise ImportError("The _imaging C module is not installed")
> ImportError: The _imaging C module is not installed
> identity=[ImageReader@0x2b5aa50 filename=
> 'c:/prod/web2py/applications/InfoCenter/static/images/logo.png']
> handle_pageBegin args=()
>
>
> Any idea why this is happening? I'm thinking it has something to do with
> the full path of the image file being specified here in the log. Ideas?
>
> -Jim
>
--
