import sys print sys.version ?
On Wednesday, October 24, 2012 4:47:06 PM UTC+2, Jim S wrote: > > No, I'm not sure. How could I tell? > > -Jim > > On Wed, Oct 24, 2012 at 9:45 AM, Niphlod <[email protected] > <javascript:>>wrote: > >> your exception points to >> http://effbot.org/zone/pil-imaging-not-installed.htm >> >> are you sure that apache and shell version of python are the same and can >> reach the same modules ? >> >> >> On Wednesday, October 24, 2012 4:36:09 PM UTC+2, Jim S wrote: >>> >>> I have a rather strange problem. >>> >>> On my production server I'm running apache and mod_wsgi. >>> >>> I have reports that I generate using reportlab. In some of the reports >>> I display a corporate logo which is stored in a .png file. >>> >>> If I start web2py from the command line (using the rocket server) my >>> reports work fine. When I run them through apache and mod_wsgi I get the >>> following: >>> >>> Traceback (most recent call last): >>> File "C:\prod\web2py\gluon\restricted.py", line 212, in restricted >>> exec ccode in environment >>> File "C:\prod\web2py\applications\infocenter\controllers/reports.py",line >>> 179, in <module> >>> File "C:\prod\web2py\gluon\globals.py", line 188, in <lambda> >>> self._caller = lambda f: f() >>> File "C:\prod\web2py\gluon\tools.py", line 2911, in f >>> return action(*a, **b) >>> File "C:\prod\web2py\applications\infocenter\controllers/reports.py",line >>> 46, in corporateList >>> rpt.corporateList(letters_file, auth.user.id) >>> File "applications\infocenter\modules\reports\corporateList.py", line >>> 245, in corporateList >>> go(doc, db) >>> File "applications\infocenter\modules\reports\corporateList.py", line >>> 228, in go >>> doc.build(reportStory, onFirstPage=firstPage, onLaterPages= >>> subsequentPages) >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>> , line 1117, in build >>> BaseDocTemplate.build(self,flowables, canvasmaker=canvasmaker) >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>> , line 877, in build >>> self.clean_hanging() >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>> , line 510, in clean_hanging >>> self.handle_flowable(self._hanging) >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>> , line 757, in handle_flowable >>> f.apply(self) >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>> , line 140, in apply >>> getattr(doc,arn)(*args) >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>> , line 1093, in handle_pageBegin >>> self._handle_pageBegin() >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>> , line 535, in handle_pageBegin >>> self.pageTemplate.onPage(self.canv,self) >>> File "applications\infocenter\modules\reports\corporateList.py", line >>> 91, in firstPage >>> PAGE_HEIGHT-(1.15*inch), 55, 55) >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfgen\canvas.py" >>> , line 857, in drawImage >>> imgObj = pdfdoc.PDFImageXObject(name, image, mask=mask) >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py" >>> , line 2094, in __init__ >>> self.loadImageFromA85(src) >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py" >>> , line 2100, in loadImageFromA85 >>> imagedata = map(string.strip,pdfutils.makeA85Image(source,IMG=IMG)) >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfutils.py" >>> , line 34, in makeA85Image >>> raw = img.getRGBData() >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py" >>> , line 658, in getRGBData >>> annotateException('\nidentity=%s'%self.identity()) >>> File >>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py" >>> , line 653, in getRGBData >>> im = im.convert('RGB') >>> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py" >>> , line 679, in convert >>> self.load() >>> File >>> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py",line >>> 164, in load >>> self.load_prepare() >>> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg >>> \PngImagePlugin.py", line 381, in load_prepare >>> ImageFile.ImageFile.load_prepare(self) >>> File >>> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py",line >>> 231, in load_prepare >>> self.im = Image.core.new(self.mode, self.size) >>> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py" >>> , line 37, in __getattr__ >>> raise ImportError("The _imaging C module is not installed") >>> ImportError: The _imaging C module is not installed >>> identity=[ImageReader@0x2b5aa50 filename= >>> 'c:/prod/web2py/applications/InfoCenter/static/images/logo.png'] >>> handle_pageBegin args=() >>> >>> >>> Any idea why this is happening? I'm thinking it has something to do >>> with the full path of the image file being specified here in the log. >>> Ideas? >>> >>> -Jim >>> >> -- >> >> >> >> > > --
