ok, got a new answer for you. apparently, it's a pretty common error on win. http://stackoverflow.com/questions/5352968/trouble-using-pil-in-django-app-on-windows Seems that on mod_wsgi you need a precompiled build of PIL
On Wednesday, October 24, 2012 6:33:33 PM UTC+2, Jim S wrote: > > Both are showing the same version. > > 2.7.2 (default, Jun 12 2011, 15:08:59) [MSC v.1500 32 bit (Intel)] > > -Jim > > On Wed, Oct 24, 2012 at 10:30 AM, Niphlod <[email protected] > <javascript:>>wrote: > >> import sys >> print sys.version >> >> ? >> >> >> On Wednesday, October 24, 2012 4:47:06 PM UTC+2, Jim S wrote: >> >>> No, I'm not sure. How could I tell? >>> >>> -Jim >>> >>> On Wed, Oct 24, 2012 at 9:45 AM, Niphlod <[email protected]> wrote: >>> >>>> your exception points to >>>> http://effbot.org/zone/pil-imaging-not-installed.htm >>>> >>>> are you sure that apache and shell version of python are the same and >>>> can reach the same modules ? >>>> >>>> >>>> On Wednesday, October 24, 2012 4:36:09 PM UTC+2, Jim S wrote: >>>>> >>>>> I have a rather strange problem. >>>>> >>>>> On my production server I'm running apache and mod_wsgi. >>>>> >>>>> I have reports that I generate using reportlab. In some of the >>>>> reports I display a corporate logo which is stored in a .png file. >>>>> >>>>> If I start web2py from the command line (using the rocket server) my >>>>> reports work fine. When I run them through apache and mod_wsgi I get the >>>>> following: >>>>> >>>>> Traceback (most recent call last): >>>>> File "C:\prod\web2py\gluon\restricted.py", line 212, in restricted >>>>> exec ccode in environment >>>>> File >>>>> "C:\prod\web2py\applications\infocenter\controllers/reports.py",line >>>>> 179, in <module> >>>>> File "C:\prod\web2py\gluon\globals.py", line 188, in <lambda> >>>>> self._caller = lambda f: f() >>>>> File "C:\prod\web2py\gluon\tools.py", line 2911, in f >>>>> return action(*a, **b) >>>>> File >>>>> "C:\prod\web2py\applications\infocenter\controllers/reports.py",line >>>>> 46, in corporateList >>>>> rpt.corporateList(letters_file, auth.user.id) >>>>> File "applications\infocenter\modules\reports\corporateList.py",line >>>>> 245, in corporateList >>>>> go(doc, db) >>>>> File "applications\infocenter\modules\reports\corporateList.py",line >>>>> 228, in go >>>>> doc.build(reportStory, onFirstPage=firstPage, onLaterPages= >>>>> subsequentPages) >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>>> , line 1117, in build >>>>> BaseDocTemplate.build(self,flowables, canvasmaker=canvasmaker) >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>>> , line 877, in build >>>>> self.clean_hanging() >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>>> , line 510, in clean_hanging >>>>> self.handle_flowable(self._hanging) >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>>> , line 757, in handle_flowable >>>>> f.apply(self) >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>>> , line 140, in apply >>>>> getattr(doc,arn)(*args) >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>>> , line 1093, in handle_pageBegin >>>>> self._handle_pageBegin() >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>>> , line 535, in handle_pageBegin >>>>> self.pageTemplate.onPage(self.canv,self) >>>>> File "applications\infocenter\modules\reports\corporateList.py",line >>>>> 91, in firstPage >>>>> PAGE_HEIGHT-(1.15*inch), 55, 55) >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfgen\canvas.py" >>>>> , line 857, in drawImage >>>>> imgObj = pdfdoc.PDFImageXObject(name, image, mask=mask) >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py" >>>>> , line 2094, in __init__ >>>>> self.loadImageFromA85(src) >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py" >>>>> , line 2100, in loadImageFromA85 >>>>> imagedata = map(string.strip,pdfutils.makeA85Image(source,IMG=IMG)) >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfutils.py" >>>>> , line 34, in makeA85Image >>>>> raw = img.getRGBData() >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py" >>>>> , line 658, in getRGBData >>>>> annotateException('\nidentity=%s'%self.identity()) >>>>> File >>>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py" >>>>> , line 653, in getRGBData >>>>> im = im.convert('RGB') >>>>> File >>>>> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py",line >>>>> 679, in convert >>>>> self.load() >>>>> File >>>>> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py" >>>>> , line 164, in load >>>>> self.load_prepare() >>>>> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg >>>>> \PngImagePlugin.py", line 381, in load_prepare >>>>> ImageFile.ImageFile.load_prepare(self) >>>>> File >>>>> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py" >>>>> , line 231, in load_prepare >>>>> self.im = Image.core.new(self.mode, self.size) >>>>> File >>>>> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py",line >>>>> 37, in __getattr__ >>>>> raise ImportError("The _imaging C module is not installed") >>>>> ImportError: The _imaging C module is not installed >>>>> identity=[ImageReader@0x2b5aa50 filename= >>>>> 'c:/prod/web2py/applications/InfoCenter/static/images/logo.png'] >>>>> handle_pageBegin args=() >>>>> >>>>> >>>>> Any idea why this is happening? I'm thinking it has something to do >>>>> with the full path of the image file being specified here in the log. >>>>> Ideas? >>>>> >>>>> -Jim >>>>> >>>> -- >>>> >>>> >>>> >>>> >>> >>> -- >> >> >> >> > > --
