Both are showing the same version. 2.7.2 (default, Jun 12 2011, 15:08:59) [MSC v.1500 32 bit (Intel)]
-Jim On Wed, Oct 24, 2012 at 10:30 AM, Niphlod <[email protected]> wrote: > import sys > print sys.version > > ? > > > On Wednesday, October 24, 2012 4:47:06 PM UTC+2, Jim S wrote: > >> No, I'm not sure. How could I tell? >> >> -Jim >> >> On Wed, Oct 24, 2012 at 9:45 AM, Niphlod <[email protected]> wrote: >> >>> your exception points to >>> http://effbot.org/zone/pil-imaging-not-installed.htm >>> >>> are you sure that apache and shell version of python are the same and >>> can reach the same modules ? >>> >>> >>> On Wednesday, October 24, 2012 4:36:09 PM UTC+2, Jim S wrote: >>>> >>>> I have a rather strange problem. >>>> >>>> On my production server I'm running apache and mod_wsgi. >>>> >>>> I have reports that I generate using reportlab. In some of the reports >>>> I display a corporate logo which is stored in a .png file. >>>> >>>> If I start web2py from the command line (using the rocket server) my >>>> reports work fine. When I run them through apache and mod_wsgi I get the >>>> following: >>>> >>>> Traceback (most recent call last): >>>> File "C:\prod\web2py\gluon\restricted.py", line 212, in restricted >>>> exec ccode in environment >>>> File "C:\prod\web2py\applications\infocenter\controllers/reports.py",line >>>> 179, in <module> >>>> File "C:\prod\web2py\gluon\globals.py", line 188, in <lambda> >>>> self._caller = lambda f: f() >>>> File "C:\prod\web2py\gluon\tools.py", line 2911, in f >>>> return action(*a, **b) >>>> File "C:\prod\web2py\applications\infocenter\controllers/reports.py",line >>>> 46, in corporateList >>>> rpt.corporateList(letters_file, auth.user.id) >>>> File "applications\infocenter\modules\reports\corporateList.py", line >>>> 245, in corporateList >>>> go(doc, db) >>>> File "applications\infocenter\modules\reports\corporateList.py", line >>>> 228, in go >>>> doc.build(reportStory, onFirstPage=firstPage, onLaterPages= >>>> subsequentPages) >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>> , line 1117, in build >>>> BaseDocTemplate.build(self,flowables, canvasmaker=canvasmaker) >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>> , line 877, in build >>>> self.clean_hanging() >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>> , line 510, in clean_hanging >>>> self.handle_flowable(self._hanging) >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>> , line 757, in handle_flowable >>>> f.apply(self) >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>> , line 140, in apply >>>> getattr(doc,arn)(*args) >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>> , line 1093, in handle_pageBegin >>>> self._handle_pageBegin() >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\platypus\doctemplate.py" >>>> , line 535, in handle_pageBegin >>>> self.pageTemplate.onPage(self.canv,self) >>>> File "applications\infocenter\modules\reports\corporateList.py", line >>>> 91, in firstPage >>>> PAGE_HEIGHT-(1.15*inch), 55, 55) >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfgen\canvas.py" >>>> , line 857, in drawImage >>>> imgObj = pdfdoc.PDFImageXObject(name, image, mask=mask) >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py" >>>> , line 2094, in __init__ >>>> self.loadImageFromA85(src) >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfdoc.py" >>>> , line 2100, in loadImageFromA85 >>>> imagedata = map(string.strip,pdfutils.makeA85Image(source,IMG=IMG)) >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\pdfbase\pdfutils.py" >>>> , line 34, in makeA85Image >>>> raw = img.getRGBData() >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py" >>>> , line 658, in getRGBData >>>> annotateException('\nidentity=%s'%self.identity()) >>>> File >>>> "C:\Python27\lib\site-packages\reportlab-2.5-py2.7-win32.egg\reportlab\lib\utils.py" >>>> , line 653, in getRGBData >>>> im = im.convert('RGB') >>>> File >>>> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py",line >>>> 679, in convert >>>> self.load() >>>> File >>>> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py",line >>>> 164, in load >>>> self.load_prepare() >>>> File "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg >>>> \PngImagePlugin.py", line 381, in load_prepare >>>> ImageFile.ImageFile.load_prepare(self) >>>> File >>>> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\ImageFile.py",line >>>> 231, in load_prepare >>>> self.im = Image.core.new(self.mode, self.size) >>>> File >>>> "C:\Python27\lib\site-packages\pil-1.1.7-py2.7-win32.egg\Image.py",line >>>> 37, in __getattr__ >>>> raise ImportError("The _imaging C module is not installed") >>>> ImportError: The _imaging C module is not installed >>>> identity=[ImageReader@0x2b5aa50 filename= >>>> 'c:/prod/web2py/applications/InfoCenter/static/images/logo.png'] >>>> handle_pageBegin args=() >>>> >>>> >>>> Any idea why this is happening? I'm thinking it has something to do >>>> with the full path of the image file being specified here in the log. >>>> Ideas? >>>> >>>> -Jim >>>> >>> -- >>> >>> >>> >>> >> >> -- > > > > --
