Yes would be good if a clone existed. The only web2py helpdesk I found... needs work: http://y-a-t-s-y.appspot.com/
I expect the hardest part is receiving emails - adding to correct ticket, attachments, encoding problems, etc. This page describes the different kinds of ticket systems well: http://linas.org/linux/pm.html I added an RSS feed to my tickets to get updates. Being able to enable email notifications easily would be neat. On Tue, Dec 21, 2010 at 1:24 AM, Richard Vézina <[email protected] > wrote: > I posted the same thing a mouth ago! ;-) > > I took some time to test jutdahelpdesk but didn't succeed to make it works > cause of my weak knowledge of Dango and the time I give myself to make it > works... > > If you make it works, I would be really interrested in a howto... > > Also, I ask web2py core dev for a feature that could enable app users to > send by email the ticket they could received... Since that web2py already > has a ticket system this seems to me the only missing thing to have a > rudimentary help desk... With the email feature I could be informed in real > time about an app defect. > > Someone could just developped a Jutdahelpdesk clone!! > > Richard > > > On Mon, Dec 20, 2010 at 8:58 AM, Richard <[email protected]> wrote: > >> here is one from the Django world: >> http://www.jutdahelpdesk.com/ >> >> >> >
