--- In [email protected], "Ellen" <[EMAIL PROTECTED]> wrote: > > Have you guys heard about this? > > http://media.putfile.com/AOL-Cancellation >
Ellen, that was a fascinating audiofile, and I listened to the whole thing, but it would have been extremely helpful if you explained what it was about instead of just providing a link that immediately launched a five-minute audiofile. That said, I hope AOL immediately canned the guy's ass. (I'm sure the call has been repeatedly brought to the company's attention.) Threatening not to cancel a customer's account unless he listened to the canned spiel is just a jaw-droppingly bad way to try to *keep* customers. You ought to send this file to Gene (with a message explaining what it is before he clicks on it). Maybe he can use it for one of his famous customer-service columns. ------------------------ Yahoo! Groups Sponsor --------------------~--> Something is new at Yahoo! Groups. Check out the enhanced email design. http://us.click.yahoo.com/SISQkA/gOaOAA/yQLSAA/vzIolB/TM --------------------------------------------------------------------~-> Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/weingartenchatters/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
