Great work around if you have a small amount of devices to make changes on. I have 2949 devices that need to have this hot fix applied to. Any chance anyone from Ipswitch is willing to let me ftp some maps to help me out. :-)
-----Original Message----- From: Matthew Reed [mailto:[EMAIL PROTECTED] Sent: December 16, 2004 2:07 PM To: [EMAIL PROTECTED] Subject: Re: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? TOTALLY UNACCEPTABLE!! (for my implementation) A rollback will be required. I have guys ignoring their pagers because of 'CRY WOLF' syndrome. Imagine a wide area network where you have a several hundred devices, with two or more services monitored, spread out on a many many maps. Missing a ping here and there causes pager havoc. Shoulda waited another week to beta-test. :( ----- Original Message ----- From: "Mark Singh" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, December 16, 2004 12:43 PM Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? > To reiterate, you can get around the UP alert issue by setting the UP Alert > Mode to "Send individual UP alerts for the device and each service > that comes up" instead of "Send UP alert after the device and all > services are up". > > With this Up alert mode, the device will first reach its trigger > level, send > a down and then when it comes back up send an UP alert. It will not > send and UP alert for each of the services on the device itself. > > The purpose for this design was to have WUG send individual SVCUP > alerts specifying which specific service came up. Before this all you > would get was a SVCUP alert, and it really did not tell you what > service came back up. > > > Mark Singh > Ipswitch, Inc. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Kelly > Anderson > Sent: Thursday, December 16, 2004 12:26 PM > To: [EMAIL PROTECTED] > Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? > > > Hello, > > Ipswitch has recognized the issue with the errant alerts. We are in process > of testing a hotfix which will eliminate this problem. > > However, in the meantime, here is a work-around to address the issue: > > Go under: Device Properties->Alerts->Edit Alert > > Check "Send individual UP alerts for the device and each service that comes > up" should significantly reduce the issue. > > On behalf of Ipswitch, I want to apologize for the hardship this patch > has created. We are working hard to release the hotfix to eliminate > this pain. > > Best, > Kelly Anderson > Ipswitch, Inc. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Kelly > Anderson > Sent: Thursday, December 16, 2004 11:57 AM > To: [EMAIL PROTECTED] > Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? > > > Ipswitch is currently in progress of addressing this issue as high priority. > I will follow up with you all very shortly. Please hold tight. > > Thanks, > Kelly Anderson > Ipswitch, Inc. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Gamboa, > Jose Alfredo > Sent: Thursday, December 16, 2004 11:40 AM > To: '[EMAIL PROTECTED]' > Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? > > > Same with us. Does anyone know how to uninstall the patch? > > -----Original Message----- > From: Robert Wicks [mailto:[EMAIL PROTECTED] > Sent: December 16, 2004 11:22 AM > To: [EMAIL PROTECTED] > Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? > > > Same here. No downs, but lots of up notifications. > > Rob > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Simon > Sent: Thursday, December 16, 2004 11:16 AM > To: '[EMAIL PROTECTED]' > Subject: Re: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? > > Same here and it is really bad for me. > Is there a way to back out of WUG 8.04 patch? > > Simon > -- > > On Wed, 15 Dec 2004, McNeil, Jim wrote: > > > I just installed the WUG 8.04 patch and it seems like it's > > exhibiting the same behavior in WUP that people have been > > complaining about -- UP > > > alerts with no corresponding DOWN alert. > > > > I haven't tested this sufficiently yet, but I did receve a few UP > > alerts for devices that missed only 1 ping when my alert trigger for > > DOWN notifications is 2. > > > > Has anyone else installed this patch yet and are you seeing the same > > results or is it just me? > > > > Jim > > > > > > Confidentiality Notice: This e-mail message, including any > > attachments, is for the sole use of the intended recipient(s) and > > may contain confidential and privileged information. Any > > unauthorized review, use, disclosure or distribution is prohibited. > > If you are not the intended recipient, please contact the sender by > > reply e-mail and destroy all copies of the original message. > > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. 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