Hello, Ipswitch has recognized the issue with the errant alerts. We are in process of testing a hotfix which will eliminate this problem.
However, in the meantime, here is a work-around to address the issue: Go under: Device Properties->Alerts->Edit Alert Check "Send individual UP alerts for the device and each service that comes up" should significantly reduce the issue. On behalf of Ipswitch, I want to apologize for the hardship this patch has created. We are working hard to release the hotfix to eliminate this pain. Best, Kelly Anderson Ipswitch, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Kelly Anderson Sent: Thursday, December 16, 2004 11:57 AM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? Ipswitch is currently in progress of addressing this issue as high priority. I will follow up with you all very shortly. Please hold tight. Thanks, Kelly Anderson Ipswitch, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Gamboa, Jose Alfredo Sent: Thursday, December 16, 2004 11:40 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? Same with us. Does anyone know how to uninstall the patch? -----Original Message----- From: Robert Wicks [mailto:[EMAIL PROTECTED] Sent: December 16, 2004 11:22 AM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? Same here. No downs, but lots of up notifications. Rob -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Simon Sent: Thursday, December 16, 2004 11:16 AM To: '[EMAIL PROTECTED]' Subject: Re: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? Same here and it is really bad for me. Is there a way to back out of WUG 8.04 patch? Simon -- On Wed, 15 Dec 2004, McNeil, Jim wrote: > I just installed the WUG 8.04 patch and it seems like it's exhibiting > the same behavior in WUP that people have been complaining about -- UP > alerts with no corresponding DOWN alert. > > I haven't tested this sufficiently yet, but I did receve a few UP > alerts for devices that missed only 1 ping when my alert trigger for > DOWN notifications is 2. > > Has anyone else installed this patch yet and are you seeing the same > results or is it just me? > > Jim > > > Confidentiality Notice: This e-mail message, including any > attachments, is for the sole use of the intended recipient(s) and may > contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not > the intended recipient, please contact the sender by reply e-mail and > destroy all copies of the original message. > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
