Probably no need for step 2. And I think by skipping it, settings should be retained (registry data and config files are not removed as with an uninstall).
For step 3 you can substitute any full install you own. If you have 8.01 or 8.02, fine, use that.
 
Experience tells me that you can re-install (within that major version) Ipswitch products over a later version and keep the settings (if it was a new setting introduced since the version you are installing, then no, it will likely be lost). Done it quite a few times. I have not done it in this particular case, but see no reason it would not work!
 
Daniel Donnelly
 
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Erik Amundson
Sent: Thursday, December 16, 2004 12:33 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert?

I have successfully backed-out 8.04 patch, but it's ugly...here's how I did it:
 
1. Backup your entire WhatsUp program folder.
2. Uninstall WhatsUp
3. Reinstall WhatsUp 8.0
4. Install 8.03 Patch
5. Install 8.03HF2 patch
6. From the backup folder, copy services.ini, hosttype.ini, gallery.ini, mib.txt, and traps.txt back to the actual program folder.
7. Start WhatsUp.
 
It's not perfect, though, you still have to reconfigure things like the webserver and log rotation, and automatic map loading on startup.
 
Anyways, it's not pretty, but it worked for me...
 
 
Erik Amundson
A+, N+, CCNA, CCNP
IT and Network Manager
Open Access Technology Int'l, Inc.
Phone (763) 201-2005
Fax (763) 553-2813

mailto:[EMAIL PROTECTED]
 
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From: McNeil, Jim [mailto:[EMAIL PROTECTED]
Sent: Wednesday, December 15, 2004 10:19 AM
To: '[EMAIL PROTECTED]'
Subject: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert?

I just installed the WUG 8.04 patch and it seems like it's exhibiting the same behavior in WUP that people have been complaining about -- UP alerts with no corresponding DOWN alert.
 
I haven't tested this sufficiently yet, but I did receve a few UP alerts for devices that missed only 1 ping when my alert trigger for DOWN notifications is 2.
 
Has anyone else installed this patch yet and are you seeing the same results or is it just me?
 
Jim


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