To reiterate, you can get around the UP alert issue by setting the UP Alert Mode to "Send individual UP alerts for the device and each service that comes up" instead of "Send UP alert after the device and all services are up".
With this Up alert mode, the device will first reach its trigger level, send a down and then when it comes back up send an UP alert. It will not send and UP alert for each of the services on the device itself. The purpose for this design was to have WUG send individual SVCUP alerts specifying which specific service came up. Before this all you would get was a SVCUP alert, and it really did not tell you what service came back up. Mark Singh Ipswitch, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Kelly Anderson Sent: Thursday, December 16, 2004 12:26 PM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? Hello, Ipswitch has recognized the issue with the errant alerts. We are in process of testing a hotfix which will eliminate this problem. However, in the meantime, here is a work-around to address the issue: Go under: Device Properties->Alerts->Edit Alert Check "Send individual UP alerts for the device and each service that comes up" should significantly reduce the issue. On behalf of Ipswitch, I want to apologize for the hardship this patch has created. We are working hard to release the hotfix to eliminate this pain. Best, Kelly Anderson Ipswitch, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Kelly Anderson Sent: Thursday, December 16, 2004 11:57 AM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? Ipswitch is currently in progress of addressing this issue as high priority. I will follow up with you all very shortly. Please hold tight. Thanks, Kelly Anderson Ipswitch, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Gamboa, Jose Alfredo Sent: Thursday, December 16, 2004 11:40 AM To: '[EMAIL PROTECTED]' Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? Same with us. Does anyone know how to uninstall the patch? -----Original Message----- From: Robert Wicks [mailto:[EMAIL PROTECTED] Sent: December 16, 2004 11:22 AM To: [EMAIL PROTECTED] Subject: RE: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? Same here. No downs, but lots of up notifications. Rob -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Simon Sent: Thursday, December 16, 2004 11:16 AM To: '[EMAIL PROTECTED]' Subject: Re: [WhatsUp Forum] WUG 8.04 patch - UP with no DOWN alert? Same here and it is really bad for me. Is there a way to back out of WUG 8.04 patch? Simon -- On Wed, 15 Dec 2004, McNeil, Jim wrote: > I just installed the WUG 8.04 patch and it seems like it's exhibiting > the same behavior in WUP that people have been complaining about -- UP > alerts with no corresponding DOWN alert. > > I haven't tested this sufficiently yet, but I did receve a few UP > alerts for devices that missed only 1 ping when my alert trigger for > DOWN notifications is 2. > > Has anyone else installed this patch yet and are you seeing the same > results or is it just me? > > Jim > > > Confidentiality Notice: This e-mail message, including any > attachments, is for the sole use of the intended recipient(s) and may > contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not > the intended recipient, please contact the sender by reply e-mail and > destroy all copies of the original message. > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
