Hi Lodewijk and all,

Thank you for your feedback regarding the IBAN information. As an update,
the Finance team worked with our bank to improve the security and fraud
protection of our bank accounts so that we can now disclose the bank
account information on our donation pages.

We have updated the USD and EUR account information, and will add the
remaining currencies as we get the green-light from our bank.

Thanks and Happy New Year!
Pats Pena




On Fri, Dec 19, 2014 at 12:56 PM, Lodewijk <lodew...@effeietsanders.org>
wrote:

> Hi Pats,
>
> Thanks.
>
> Lodewijk
>
> On Fri, Dec 19, 2014 at 9:30 PM, Patricia Pena <pp...@wikimedia.org>
> wrote:
> >
> > Hi Lodewijk,
> >
> > Thanks for letting us know! IDEAL has been back up in the page, but we
> > recently made a few changes that ended up accidentally removing the
> option
> > from the form. It's all fixed now :)
> >
> > Regarding IBAN: Finance is still working with our bank and we should be
> > sending an update once we hear from them.
> >
> > Thanks,
> > Pats
> >
> > On Thu, Dec 18, 2014 at 2:39 PM, Lodewijk <lodew...@effeietsanders.org>
> > wrote:
> > >
> > > Hi Pats,
> > >
> > > Please be aware that iDEAL is still not functional on the Dutch
> > fundraiser
> > > page. Also, IBAN is missing.
> > >
> > > Best,
> > > Lodewijk
> > >
> > > On Mon, Nov 17, 2014 at 10:16 PM, Lodewijk <
> lodew...@effeietsanders.org>
> > > wrote:
> > > >
> > > > Hi Patricia,
> > > >
> > > > Thanks for telling that the iDEAL will be back soon. I don't quite
> > > > understand from your answer why you add the increased hurdle of
> > emailing
> > > > the team for the IBAN though. Am I overlooking something?
> > > >
> > > > Best,
> > > > Lodewijk
> > > >
> > > > On Mon, Nov 17, 2014 at 10:06 PM, Patricia Pena <pp...@wikimedia.org
> >
> > > > wrote:
> > > >
> > > >> Hi Lodewijk,
> > > >>
> > > >> Currently IDEAL is temporarily down on our pages (it went into
> > > maintenance
> > > >> mode after our annual campaign), but should be back up soon :)  We
> > know
> > > >> the importance of this method for Dutch donors and have supported
> this
> > > >> option since we started fundraising in the NL. We also support
> offline
> > > >> bank
> > > >> transfer (IBAN) and donors can get the account number with our Donor
> > > >> Services team.
> > > >>
> > > >> We had an extremely successful Fundraising campaign this year, and
> > there
> > > >> will be some great mobile optimization coming up in the next few
> > months,
> > > >> which will allow mobile donors to complete their donations in a much
> > > >> faster
> > > >> and easier way.
> > > >>
> > > >> Thanks!
> > > >> Pats
> > > >>
> > > >> On Mon, Nov 17, 2014 at 11:28 AM, Lodewijk <
> > lodew...@effeietsanders.org
> > > >
> > > >> wrote:
> > > >>
> > > >> > A while back now, the chapters were no longer allowed to
> fundraise,
> > > >> because
> > > >> > the Wikimedia Foundation argued they would be better able to do
> > this.
> > > At
> > > >> > the time, this sounded somewhat reasonable. However, since then,
> > there
> > > >> have
> > > >> > been some disturbing developments - at least for Dutch donors.
> > > >> >
> > > >> > No longer it is possible to pay electronically (iDEAL, one of the
> > most
> > > >> > common methods is no longer supported - 'electronic banking'
> simply
> > > >> refers
> > > >> > you back to the credit card page) or even via regular bank
> transfer
> > > >> (using
> > > >> > an IBAN) in the Netherlands. The donation page
> > > >> > <
> > > >> >
> > > >>
> > >
> >
> https://donate.wikimedia.org/w/index.php?title=Special:FundraiserLandingPage&country=NL&uselang=en&utm_medium=spontaneous&utm_source=fr-redir&utm_campaign=spontaneous
> > > >> > >
> > > >> > only
> > > >> > allows credit card and paypal, and the 'other ways to give' simply
> > > sends
> > > >> > you to the helpdesk if you want to make a bank transfer payment.
> > > >> >
> > > >> > What is the reasoning behind this? Have bank transfers become a
> > legal
> > > >> > swamp? Are there statistics suggesting that this method was no
> > longer
> > > >> > required by donors? Did the European bank account somehow get
> > > >> temporarily
> > > >> > suspended?
> > > >> >
> > > >> > If it has become so hard to donate, maybe it makes more sense to
> > send
> > > >> the
> > > >> > donors to the local chapter pages where they can actually donate
> in
> > > the
> > > >> > local suitable methods (in this case, Wikimedia Netherlands offers
> > > both
> > > >> > iDEAL and IBAN
> > > >> > <http://www.wikimedia.nl/pagina/doneren-aan-wikimedia-nederland
> >).
> > > >> >
> > > >> > One of the Dutch OTRS team members asked for elaboration, but
> didn't
> > > >> quite
> > > >> > get a satisfying answer. I hope this is a temporary situation, and
> > > that
> > > >> > this threshold will be removed again. It would be sad if we go
> > through
> > > >> all
> > > >> > kind of trouble to enable long tail methods like bitcoin, but skip
> > > bank
> > > >> > transfer...
> > > >> >
> > > >> > Best,
> > > >> >
> > > >> > Lodewijk
> > > >> > _______________________________________________
> > > >> > Wikimedia-l mailing list, guidelines at:
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> > > ,
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> > ?subject=unsubscribe>
> > > >>
> > > >>
> > > >>
> > > >>
> > > >> --
> > > >>
> > > >> Pats Pena | Sr. Manager, Global Operations
> > > >> Wikimedia Foundation
> > > >> office +1 (415) 839 6885 x6764
> > > >> cell:   +1 (415) 816 3349
> > > >> fax: +1 (415) 284 9511
> > > >> pp...@wikimedia.org
> > > >>
> > > >> *Imagine a world in which every single human being can freely share
> in
> > > the
> > > >> sum of all knowledge. That's our commitment. Donate.
> > > >> <https://donate.wikimedia.org/>*
> > > >> _______________________________________________
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> > > >> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines
> > > >> Wikimedia-l@lists.wikimedia.org
> > > >> <
> > >
> >
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> > > >
> > > >> Unsubscribe:
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> > > >
> > > >
> > > >
> > > _______________________________________________
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> >
> >
> > --
> >
> > Pats Pena | Sr. Manager, Global Operations
> > Wikimedia Foundation
> > office +1 (415) 839 6885 x6764
> > cell:   +1 (415) 816 3349
> > fax: +1 (415) 284 9511
> > pp...@wikimedia.org
> >
> > *Imagine a world in which every single human being can freely share in
> the
> > sum of all knowledge. That's our commitment. Donate.
> > <https://donate.wikimedia.org/>*
> > _______________________________________________
> > Wikimedia-l mailing list, guidelines at:
> > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines
> > Wikimedia-l@lists.wikimedia.org
> > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
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> >
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-- 

Pats Pena | Sr. Manager, Global Operations
Wikimedia Foundation
office +1 (415) 839 6885 x6764
cell:   +1 (415) 816 3349
fax: +1 (415) 284 9511
pp...@wikimedia.org

*Imagine a world in which every single human being can freely share in the
sum of all knowledge. That's our commitment. Donate.
<https://donate.wikimedia.org/>*
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