Hoi,
How can OTRS be part of Wikipedia, it is there for any and all projects.
Thanks,
GerardM
On Sat, 11 Jul 2020 at 10:48, Peter Southwood <peter.southw...@telkomsa.net>
wrote:
> Context is necessary to understand this.
> If OTRS part of Wikipedia? If not, Which ANI?
> Cheers,
> Peter
>
> -----Original Message-----
> From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> Behalf Of Aron Manning
> Sent: 11 July 2020 09:23
> To: Wikimedia Mailing List
> Subject: Re: [Wikimedia-l] Operation and oversight of OTRS system
>
> On Mon, 6 Jul 2020 at 19:52, Jonatan Svensson Glad <
> gladjona...@outlook.com>
> wrote:
>
> > 8. if an individual has been acting contrary to policy, what is the
> > process for reviewing and if necessary overturning their past actions
> > (including contacting and apologising to their correspondents)?
> > I’m unable to answer this due to the Confidentiality Agreement all OTRS
> > agents sign.
>
>
> I recall one experience with OTRS in which I've received this brief answer:
>
> > Report them to ANI and hope you're not *hit in the face with a
> boomerang*.
> >
> > Yours sincerely, ...
>
> The individual did not apologize in further correspondence and I haven't
> thought about contacting OTRS since then.
>
>
> Aron
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