I agree with Jim... worse. Liz's phone was cutting out. She went to the
store near the college. They said they couldn't do anything since it was
days beyond the 1 yr point. They offered her a refurb for $60. I said no. We
went around with Verizon, both phone and in store for a month and i ordered
one at ebay to tide us over until november. One guy in the college
store finally says it's the software. I took it into the local store and
asked the tech if it could be flashed. She said sure... got a new phone from
a box and switched numbers. <sigh> A month of fussing with the phone and
this tech replaces it without looking to see if it's under warranty...
because i asked her to flash it.
If the first guy had told her it was the software i woulda asked about
flashing much sooner, but we thought it involved the battery/electrical, so
i never thought to ask about flashing.
On 3/4/06, Jim Dykes <[EMAIL PROTECTED]> wrote:
>
> When I opened the message, I found that Wayne Johnson had written:
>
> > Their CSR
> > aren't really customer service reps but more like used car sales
> persons.
>
> No..............they're WORSE!!
>
>
> --
> Diane Poremsky
> [EMAIL PROTECTED]
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