If the modem connects and your password is accepted, it's not the modem. Try creating a new connection item (same setup as the old one).
After the connection is successful, open a CMD prompt and type: ipconfig /all and copy/paste the results of that command. Carl -----Original Message----- From: Windows Home/SOHO [mailto:[EMAIL PROTECTED] On Behalf Of Stephen Bird Sent: Thursday, July 27, 2006 9:54 PM To: [email protected] Subject: Hardware: Modem connects to ISP but no further Greetings... Today I turned on my WinXP SP2 system with a internal dial-up modem. I did my usual dialing into my ISP. The opening screen shows username verification and a connection. This connection has been verfied by my ISP Tech Support (who is also a friend). Unfortunately I can't download email nor can I surf with a browser. I can't ping nor telnet. The TCP/IP has been reset. My friend can only suggest that if modem can connect but can't send packets, then there might be something wrong with the modem. I'm wondering if there is anything else I can do to check the status of the modem? WinXP reports it is working properly. The phone line is ok - I'm on another computer with an external modem on the same telephone line. Before I try disabling the internal modem and using an external modem is there anything else I can try to reset/fix/enable the internal modem? Many thanks for any suggestions.... -- Cheers, Stephen -- ---------------------------------------- WIN-HOME Archives: http://PEACH.EASE.LSOFT.COM/archives/WIN-HOME.html Contact the List Owner about anything: [EMAIL PROTECTED] Official Win-Home List Members Profiles Page http://www.besteffort.com/winhome/Profiles.html
