Guys, I believe there is a difference in what DirectTV and Nextel does.
Those companies "give" the equipment to the end-user for the contract they sign. It is the "owner's" responsibility to replace if needed; hence, the insurance offered to the "owner...customer." As I, and others have stated, we keep "ownership" to the CPE. Therefore, it is our responsibility to replace if needed. Also, with new DSL and cable offerings with free install and equipment, it would be a tough sell for me to my customers. They just as well not replace the equipment and go with a competitor. My 2 cents again...now up to 4 cents. Of course, if I can find a way to charge them, I all ears... :) Cliff - Work 985-879-3219 www.cssla.com www.triparish.net -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ron Wallace Sent: Tuesday, November 15, 2005 9:32 AM To: WISPA General List Subject: Re: [WISPA] Insurance / Service Plan Offerings George, So what are you running now, for CPE? I like JohnnyO's idea of a replacement charge/Mo. - Nextel charges 2.95, and if your radio goes in the toilet, they just give you another. Ron Wallace ---- Original message ---- >Date: Mon, 14 Nov 2005 22:03:44 -0800 >From: George <[EMAIL PROTECTED]> >Subject: Re: [WISPA] Insurance / Service Plan Offerings >To: WISPA General List <wireless@wispa.org> > >I feel for ya JohhnyO, seriously. > >I've changed out every Smart bridge I ever installed except two and >dittto for tranzeos. > >The EZ Bridges were great for a while, but going past 2 years now with >them and we're starting to replace them as well. >I'm not sure how many rados I've replaced this year, but it seems lately >it's more and more. > >At almost 700 subs, the replacement rate grows, but then again the >revenue does as well. > >I bet I have a couple hundred dead or upgraded cpes in my collection. > >George > > > > > > >JohnnyO wrote: >> George - that may work in your neck of the woods and I have been doing >> the same since day 1. This past year - we replaced over $8,000 worth of >> CPEs - that is almost a full months revenue for us.... Mind you - we >> dealt with hurricanes and severe lightning - but - - - we can no longer >> as a company sustain those types of hits.... That is 8k in equipment >> costs - not the additional 5k worth of labor for the trips to the CPE. >> >> I am In an area that will constantly have severe lightning issues, >> hurricanes, wicked thunderstorms and high winds. >> >> How many CPEs did you replace in the last 12 months ? I have tracked and >> count 43 here. >> >> JohnnyO >> >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >> Behalf Of George >> Sent: Monday, November 14, 2005 11:03 PM >> To: WISPA General List >> Subject: Re: [WISPA] Insurance / Service Plan Offerings >> >> >> JohnnyO wrote: >> >>>We're coming into our 3rd year of operation soon. I am curious how >>>others are doing combat against the replacement / repair / service >> >> call >> >>>costs associated with having to replace CPE end equipment. >>> >>>I was thinking about offering a service plan like DirecTV / Cellular >>>Companies etc, but not sure how to introduce or impiliment this. >>> >>>Help and suggestions would be appreciated. >>> >>>Regards, >>> >>>JohnnyO >>> >> >> >> I am eating it. >> I bet if I told every customer who's radio died that they had to pay for >> >> a new one, we'd have less subs. >> >> I own all the radios and accept the responsibility. >> >> another way I look at it, it's cheaper to give an existing sub a 100.00 >> radio and get 500 for the next 12 months than it is to go without >> revenue and have to pay for advertising to get new subs to replace the >> one that I just lost. >> >> But, it's the way I do this in this market. >> >> George > >-- >WISPA Wireless List: wireless@wispa.org > >Subscribe/Unsubscribe: >http://lists.wispa.org/mailman/listinfo/wireless > >Archives: http://lists.wispa.org/pipermail/wireless/ Ron Wallace Hahnron, Inc. 220 S. Jackson St. Addison, MI 49220 Phone: (517) 547-8410 Mobile: (517) 605-4542 e-mail: [EMAIL PROTECTED] -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
