Chadd,
I've experienced the same issues with Trango tech support. I really really,
really had to tell the guy on the phone that I knew what I was doing. Yes,
a firmware fix was the answer. It was a bad experience but all in all I've
had a very good experience with Trango products. I used them primarily as
backhauls.
Here's my $.02: I've got two M5800 systems that I purchased from Sunstream
(for those of you who don't know...Sunstream products became Trango
products). 4 years and going strong without the need to reboot for about 2
years (after the firmware fix of course). They (Sunstream) ran an
advertisement in a magazine that I picked up that said they'd do 10mbps at
10 miles for under $2k. That (under $2k) was the draw for me at the time as
we were only 6 months into the business at the time. This stuff has been
great and they have traditionally been on the lower side cost-wise for a
quality product.
They do have problems. They fix them. They save us money. I hope to hear
and experience good things about this new move. I intend to buy some and
deploy them after the first or second rev of firmware fixes. I have faith
in Trango as a product more than a company. It should work out...hopefully
the product will live up to its promise.
Mark Nash
Network Engineer
UnwiredOnline.Net
325 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-5555
541-998-5599 fax
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