I have a customer that just installed a $100k phone system and is lookin
for other uses.
Having experience in both call center mangement and tech support department
creation / operations and management, I've got half a mind to sit a
couple of
technical people down and start up a technical support call center and
answering service, with WISPs and ISPs in mind...
I've seen outrageous prices for this service, when lookin for my own
business,
and could probably beat a lot of pricing out there just by leveraging my
sister
company's purchase...
Any input ? How much is too much when it comes to per call / per minute
charges, etc....
Feedback would be great, and WISPA members would get discounts for using
the service...
R
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